Web 2.0 and the Public Sector www.theconnectedrepublic.org Web 2.0 and the Public Sector Paul Johnston Head of European Public Sector Team Internet Business Solutions Group 7 October 2008
Agenda What is Web 2.0? Implications for the Public Sector Engaging the Citizen
Distributed Communication Networks Models for Getting Things Done Distributed Communication Networks
The Connected Republic 2.0 Build Flexible Platforms Empower the Edge Harness the Power of Us
Build Flexible Platforms
Empower the Edge
Harness the Power of Us
Embracing A Web 2.0 Mindset Collaboration – How can I enable more people to contribute to my public sector goals? Transparency – How can I open up my organisation to engage people and encourage them to contribute? Empowerment – How can empower people inside and outside my organisation to do more for themselves?
Engaging the Citizen
Improving the Neighbourhood
Taking the Information to the Citizen
Encouraging the Next Step
Building Communities
Overcoming Social Inertia
Final Thoughts Are you ready to empower your citizens? Are you ready to empower your staff? Are you ready to embrace a new way of doing things?