Lean or Agile - When to Use What? David Binnerts Shell Global Solutions

Conversation around Process Management Lean, Pull Planning, Agile When to use what

Hands up, if you have ever used Lean Pull Planning Agile

Continuous Improvement

Lessons from Business Process Redesign All work is process work A process may be implicit, or explicit Explicit processes allow us to: Repeat the work consistently over time Teach it to others Measure the results of it Improve it

Explicit processes for improvement Lean Pull Planning Agile

Lean Make use of Standard Operating Procedures (SOPs) These provide a standard for the process In order to identify a gap between goal and performance A root cause analysis (5x Why) helps to identify waste So teams can eliminate it PDCA

Pull Planning Make work explicit and reduce lead time and waste in projects: Buffers of non value adding waiting times Waiting Handovers Inventory

Pull Planning (cont) Sometimes leads to an increase of: Overprocessing (on planning time) Overproduction (of documentation) Rework (as schedules had to be adjusted, promises were still not kept, trades would not understand requirements and schedules from others, projects were not delivered as promised). Talent (as team members were constantly chasing eachother)

Agile Values Individuals and interactions over processes and tools Delivering a good end product over documentation Collaboration over contract negotiation Embracing change over sticking to the plan And provides simple frameworks for delivering the work

So, when would you use what? Lean Predictable, repetitive, clarity of input, delivery times, clarity of output and expectations, clarity and availability of process conditions… Pull Planning When we know exactly what we need to produce and how (we’ve done it before), when process steps may be made predictable and repetitive, when change is unacceptable (high cost or high risk) Agile When what we make is not known, when the process steps are not known, when we don’t know who and what may be needed next…

Stagegated vs. Agile

What’s each stage like? Assess Select Define Execute Operate If a group of <7, then plenary If a group of >7 <10, then combine Assess and Select, or Select and Define, one stage per group If a group of > 10, then in pairs or threesomes, one stage per group Give an example of the stages Describe context Describe what needs to be done during the stage Describe typical challenges Explain why you would use LEAN or PULL PLANNING or AGILE

In Shell: Lean Pull Planning Agile Routine execution Construction of complex and expensive buildings New Product Development Material Handling Projects in remote locations Experiments Contracting & Procurement When costs are almost irrelevant Within stages of complex projects …

Scrum Framework If a group of <7, then plenary If a group of >7 <10, then combine Assess and Select, or Select and Define, one stage per group If a group of > 10, then in pairs or threesomes, one stage per group Give an example of the stages Describe context Describe what needs to be done during the stage Describe typical challenges Explain why you would use LEAN or PULL PLANNING or AGILE

What’s each stage like?

Pull Planning