Flexible Services iNotice Board Monday March 30,2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Monday March 30,2015 Actual Trips: 270 Actual Passengers Transported: 286 Overall On Time Performance 98.89% Scheduled 51.85% Appointment Time: 100% Productivity: 1.37 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Monday March 30,2015 Actual Trips: 652 (71%) Actual Passenger Transported: 676 Overall On Time Performance: 99.72% Scheduled: 100% Appointment Time: 96.92% Productivity: 4.93% 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Monday March 30,2015 Total Trips: 922 Trip Per Hour: 3.90 Actual Passengers Transported: 962 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Monday March 30,2015 STAR Transported: 110 - Ambulatory 176 -Wheelchair / Scooter, Etc Advantage Transported: 666 - Ambulatory 10- Wheelchair / Scooter, Etc Total : 776- Ambulatory 186 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6