WORKPLACE RELATIONSHIPS

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Presentation transcript:

WORKPLACE RELATIONSHIPS

Objective: Students will be able to analyze various workplace relationships and determine proper workplace behaviors. Drill: A boss said, “I can teach anyone how to do a job, but I can not teach them how to have a good attitude.” In your journal, explain what you think this means? Do you have a good attitude? Provide examples.

WHY Positive Workplace Relationships Matter Vital for career success Can positively or negatively affect job satisfaction Affects ability to advance and gain recognition You feel more comfortable with your interactions Less intimidated by others You feel a closer bond to the people

Types of Relationships Employee to Employee Employee to Supervisor Supervisor to Employee Employee to Customer

What Affects Attitude? Age Place Mood Work Demands Co-workers Personal Life/family

How To Build Positive Workplace Relationships Be friendly and encouraging to co-workers. Be responsible – if you say you’re going to do something, do it. If you share an office, be considerate. Understand that people are unique and dwell on their positive qualities, not their negative qualities. Be professional and cordial in your interactions. Rise above office gossip. Communicate, communicate, communicate!

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Customer Relationships It’s What Customers Will Remember It Reflects Heavily On Your Entire Business Repeat Business It Shows Customers You Care