City of Ballarat Women in IT Network Annie De Jong Manager Information Services Ballarat City Council 6 th October 2006 Council Environment Strategy Development Changed Service Requirements Flexible working arrangements

City of Ballarat Services Provided by Council Economic Development Tourism Events Strategic Land Use Planning Migrant Attraction HRFinance Marketing and Communication Organisational Development Waste Management Ballarat Fine Art Gallery Her Majestys Theatre Customer Service Eureka Centre Building Services Saleyard Home Care Meals on Wheels Adult Day Care Recreation Facilities Planning Permits Building Permits Environmental HealthImmunisation Family Day Care Centre Based Child Care Community Centres Traffic Management OH&S Youth Services Parks and Environment Management Road Infrastructure Planning Design & Survey Corporate Planning Public Toilets Road Maintenance Local Laws Open Space Management

City of Ballarat Strategic Planning ICT Strategic Plan Infrastructure Strategy Disaster Recovery Plan Security Policies Web Strategy Document & Records Management Strategy GIS Strategy Telecommunication Strategy Ballarat ICT 2010 Marketing & Communication Strategy Customer Service Strategy Council Plan Business Unit Plans Blueprint Ballarat 5 year Business Plan

City of Ballarat Information Services Team 2006 Systems Development Team Business/System Analyst Software & Web Development Web & Data Content Management Computer Training 4 EFT Systems Management Team Spatial Data Management GIS Data Entry Corporate Systems Management 3 EFT Infrastructure Team Network Management Desktop Management Telecommunications & Mobility IT Trainee 4 EFT Governance Team Governance Services Records Management Archival Management 6 EFT

City of Ballarat Information Services Team 2001 Systems Development Team Business/System Analyst Software & Web Development Web & Data Content Management Computer Training 0 EFT Systems Management Team Spatial Data Management GIS Data Entry Corporate Systems Management 2 EFT Infrastructure Team Network Management Desktop Management Telecommunications & Mobility IT Trainee 2 EFT Governance Team Governance Services Records Management Archival Management 4 EFT Changes 9 EFT to 18 EFT in 5 years

City of Ballarat Essential equipment when Building a road Essential equipment when working in an office

City of Ballarat What Changed ? Management of Technology Now - Management of Computer Applications to provide efficiency and process improvement – holelistic support services – How can I do this better? How can computers help me? What is emerging - True Management of Information – Data Quality advice – Customer Self Service – End to end integration

City of Ballarat What is next for Council in ICT Mobility Customer Self Service – Web Asset Management Security Legislation Compliance

City of Ballarat Flexible working Arrangements Information Services Team Systems Development Team Business/System Analyst Software & Web Development Web & Data Content Management Computer Training 4 EFT Systems Management Team Spatial Data Management GIS Data Entry Corporate Systems Management 3 EFT Infrastructure Team Network Management Desktop Management Telecommunications & Mobility IT Trainee 4 EFT Governance Team Governance Services Records Management Archival Management 6 EFT 10 women (1 Job Share) 8 men Consider Flexible working arrangements Just ICT 6:6 Women to Men Ratio

City of Ballarat Thank You