Leading by Example and Inspiring Greatness in Others Daniel Lobb, CPLP | TRP Enterprises, Inc. © 2018 TRP Enterprises, Inc.

Foundational Skill Stay Positive, Productive and Effective No matter what the circumstances!

Session Objectives Inspire others. Lead by example. Explore the impact of a positive mindset, and the consequences of victim thinking. Develop the resiliency that inspires others to move through adversity.

EQ OR IQ ? Objectives Emotional Quotient Intelligence Quotient (Emotional Intelligence)

What percentage of job success is determined by our IQ? 75 Watch my TED talk! 25 Optimism, support, seeing stress as an opportunity. Shawn Achor, The Happiness Advantage

The Victim Mentality If things are going wrong, or badly, or not to my liking, then someone is to blame. It is necessary to identify the persons, circumstances, or sources of why things are not as I think they should be. Blame must be determined and accepted by the wrongdoer, and things must be made right. I am justified in being emotionally upset. Neither growth nor learning result from the bad things that happen to me.

Totally Responsible Person Everything that happens to me provides me with Opportunities For Learning And Growth. I cannot blame anyone else for how I feel, what I do, or the attitude I choose.

Opportunity Stimulus Reaction 13

Opportunity CHOICE STIMULUS RESPONSE

Verizon LTE 6:19 PM 57% < i Cute Boy Choice What’s up cutie?

Awareness AWARENESS A L O W S STIMULUS CHOICE RESPONSE

The Spectrum We are here Victim Mentality TRP

ELEMENTS of Self-Responsibility Everything that happens to me provides me with opportunities for learning and growth. 19

ELEMENTS of Self-Responsibility 1. Everything that happens to me provides me with opportunities for learning and growth. 2. I cannot blame anyone else for how I feel, what I do, or the attitude I choose. 19

ELEMENTS of Self-Responsibility 1. Everything that happens to me provides me with opportunities for learning and growth. 2. I cannot blame anyone else for how I feel, what I do, or the attitude I choose. 3. I shall seek no exceptions to this belief… even when I’m not at fault. 19

Mary Barra Chief Executive Officer, General Motors “We accept responsibility for our mistakes and commit to doing everything in our power to prevent this from happening again.” Mary Barra assumed the role of CEO on January 1, 2014. Do you know what kind of year GM had last year (2014)? Recalled nearly 30 million vehicles, mostly safety-related defects. To put that in perspective, GM’s annual production is about 9.3 million vehicles. 2014 was a tough year, and Mary “inherited” problems for which she is now accountable as the head of the company.

What does TRP mean to you? Who is a personal role model for you, either now, or someone who has served that role in the past? 19

Moments of Choice Character Response Moment of Choice Stimulus Positive Awareness Develops Negative Character Stimulus Reaction

THANK YOU VA SHRM! Updated Slides: TRPNET.COM/SHRM Daniel Lobb, CPLP daniel@trpnet.com TRP Enterprises, Inc. (336) 777-1947 www.trpnet.com www.linkedin.com/in/dlobb www.twitter.com/trpguy3