Working Together to Achieve Successful Incident Management Outcomes Wellington Transport Operations Centre & Wellington Road Policing Ken Samson – Manager WTOC Des O’Sullivan – Network Liaison Manager Snr Sgt Richard Hocken – Road Policing Manager Wellington
Our WTOC Relationship with Wellington Road Policing Incident Management Our WTOC Relationship with Wellington Road Policing We have a very symbiotic relationship with our Road Policing partners.
WTOC Relationship with Others Incident Management WTOC Relationship with Others Talk about fire and ambos – response times to incidents talk about
Delivering Outcomes– Four Principles Typical Cycle of IM Activity Incident Management Delivering Outcomes– Four Principles Monitor What is happening on the Network? What will or has caused an incident? Typical Cycle of IM Activity Optimise Manage Minimise harm Co-ordinate a response Managing traffic beyond site Prioritise traffic by type When are they told? Who needs to be told? When are they told? How are they told? Inform
Incident Management Systems and Tools Before During After MoU’s , SoP’s, SLA’s CIMs Process NZTA Operating Systems Partners Operating Systems Police Radios WREMO Radios Contractor Radios Partners Channels Social Media Channels Debriefing Sessions Hot and Standard Debrief and Lessons Learnt Reviews Dissemination of Information
Crash – SH1 - Paekakariki Cctv coverage of the crash
In Practice – Paekakariki Fatal Incident Management In Practice – Paekakariki Fatal
Incident Management Opportunities Inter Agency Incident Management Operating Systems WTOC as an Incident Management Command and Control Centre