Vice President Delivery Operations

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Presentation transcript:

Vice President Delivery Operations April 25, 2017 USPS Leadership Forum for Stakeholders Operations update Kevin McAdams Vice President Delivery Operations

Agenda Service Performance MTE Update Questions & Answers USPS Leadership Forum for Stakeholders Agenda Service Performance MTE Update Questions & Answers

USPS Leadership Forum for Stakeholders Service Performance

First-Class Composite (Letters/Flats) YTD Q2TD Actual 93.07 92.77 SPLY Var +1.65 +2.07 96.00 Q3 FY16 Q4 FY16 Q1 FY17 Q2 FY17 94.35% 94.43% 91.87% 92.77% +5.00 Q3 FY15 +2.55 Q4 FY15 +1.96 Q1 FY16 +2.07 Q2 FY16 Data through March 31, 2017 Notes: Includes Letters, Flats and Parcels. Data through December 31, 2016

First-Class Composite (Letters/Flats) Proportion of Mail Delivered in Days 0-1 Day 2 Days 3 Days 4 Days 5 Days 6+ Days Avg. Days FY17 Q2 20.1% 41.65% 32.5% 4.1% 1.0% 0.7% 2.2 FY16 Q2 18.0% 43.0% 31.3% 5.2% 1.3% 1.1% 2.3 FY17 Q2 thru 03/31/17, FY16 Q2 thru 03/31/16 Composite scores are calculated by combining scores using RPW Weights.

Marketing Mail Composite YTD Q2TD Actual 90.16 91.12 SPLY Var +4.04 +3.40 91.00 Q3 FY16 Q4 FY16 Q1 FY17 Q2 FY17 92.06% 92.37% 89.30% 91.12% +4.83 Q3 FY15 +5.47 Q4 FY15 +4.51 Q1 FY16 +3.40 Q2 FY16 Data through March 31, 2017 Notes: Includes Letters, Flats and Parcels. Data through December 31, 2016

Marketing Mail Composite Proportion of Mail Delivered in Days 0-1 Day 2 Days 3 Days 4 Days 5 Days 6+ Days Avg. Days FY17 Q2 13.5% 32.7% 26.1% 15.6% 4.5% 7.6% 3.1 FY16 Q2 9.7% 31.2% 27.0% 17.0% 5.7% 9.3% 3.3 FY17 Q2 thru 03/31/17, FY16 Q2 thru 03/31/16

Periodicals Composite YTD Q2TD Actual 83.59 85.46 SPLY Var +7.05 +6.67 91.00 Q3 FY16 Q4 FY16 Q1 FY17 Q2 FY17 82.70% 83.66% 81.83% 85.46% +4.35 Q3 FY15 +6.13 Q4 FY15 +7.49 Q1 FY16 +6.67 Q2 FY16 Data through March 31, 2017 Notes: Includes Letters, Flats and Parcels. Data through December 31, 2016

Periodicals Composite Proportion of Mail Delivered in Days 0-1 Day 2 Days 3 Days 4 Days 5 Days 6+ Days Avg. Days FY17 Q2 66.6% 112.70% 7.3% 4.2% 2.4% 6.8% 2.0 FY16 Q2 65.0% 13.5% 6.3% 4.0% 2.8% 8.2% 2.1 FY17 Q2 thru 03/31/17, FY16 Q2 thru 03/31/16

Continued Focus Compliance to Operating Plan and 24hr Clock Service Performance Summary Continued Focus Compliance to Operating Plan and 24hr Clock Mitigate Air Capacity Constraints Align and Optimize Surface Transportation Reduce WIP Cycle Times Focus on Last Mile Opportunities Intense Focus on Vital Few Opportunities Ensure Employee & Industry Engagement

USPS Leadership Forum for Stakeholders MTE Update

USPS Has Spent $41.5M YTD on MTE New Buys MTE Inventory USPS Has Spent $41.5M YTD on MTE New Buys Plastic Trays and Sleeves, Pallets, Plastic Flat Tubs and Sacks MTE Inventory Available today 14.1 Million EMM Trays & Sleeves 10.3 Million MM Trays & Sleeves 6.8 Million Half-Trays & Sleeves 1.3 Million Pallets 1 Million Pallets on order 4.4 Million Flat Tubs 2.5 Million Sacks 12 12

USPS – Industry Collaboration Partnership USPS – Industry Collaboration Exchange Ideas & Preempt Issues Area Mailing Industry Focus Groups MTAC PCC Meetings NPF Drive Innovation and Adopt Technology Committed to Collaboration/Communication Opportunities: Area Mailing Industry Focus Groups – Calendar by Area https://ribbs.usps.gov/index.cfm?page=periodicalsfocus http://postalpro.usps.com/industry-forum/area-mailing-industry-focus-group/calendar Growing Together NPF 2017: Baltimore, MD – May, 21-24 http://www.npf.org https://postalpro.usps.com/mtac#industry-group-section-4 MTAC – Meet Quarterly

USPS Leadership Forum for Stakeholders Thank You Questions? 14