MA Coalition for the Prevention of Medical Errors

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Presentation transcript:

MA Coalition for the Prevention of Medical Errors Improvement in Cross-Continuum Partnerships: Communication Across Settings Paula Griswold Executive Director MA Coalition for the Prevention of Medical Errors

Improving in Cross- Continuum Partnerships Your hospital – long term care facility cluster working together as partners Experience shows: Relationships >> nameless, faceless “ them” Communication >> one-sided assumptions

Resources: STAAR Cross-Continuum Teams 50 Cross continuum teams in the state: hospital, LTC facilities, home health, MD offices, others Working to plan/coordinate hospital discharge and reduce readmissions Strategies: discussing together what’s not working, planning new approaches, better transfer forms, RN-RN reports, etc. We can help connect you with the team

Resources: CDC Inter-Facility Transfer Form See handout: CDC Sample Inter-Facility Infection Control Transfer Form Different purpose: Improving information communicated when patient with infection is transferred Can discuss, test, and modify among your partners

Exercise LTC facility transfer to Hospital Hospital transfer to LTC facility 1. a. What do you need to do your job? b. What do you expect from the other organization? 2. How can I help you get what you need? How can I change my operations to help you?