Collaboration Adoption Framework An HCL IP A Brief Overview June, 2015

Context – Enterprise Collaboration and CAF Evolution of Enterprise Collaboration Collaboration with Everyone [Peers / SMEs / Partners / Agents / Vendors] One-to-One Collaboration Collaboration with Team / Group Enterprise Collaboration Dynamic nature of Collaboration (Social & Open, Altruistic, Change in Culture & Characteristics, Location Independence) Ubiquity of Multiple Devices Idea Generation & Disruptive Innovation System of Records to System of Engagement Helps enterprise to Strategize Collaboration Journey with respect to the Industry segment it belongs to Offers enterprise a means of continuous Measurement of Effectiveness along Enterprise Collaboration Journey Defines a comprehensive Enterprise Social Collaboration Maturity Model for an enterprise

 Approach – Service Spectrum Service Blocks Strategic Service Lines Operational Service Lines Maturity Assessment Roadmap Definition Governance Definition Information Architecture Interoperability Development & Maintenance Migration Services Product Upgrade User Experience Technical Architecture Pain Analysis Maturity Analysis Approach Strategy Financial Analysis Service Blocks Platform Adoption Info Archi Security Policy Content Strategy Config Strategy Platform Archi Quota Policy Fitment to EA Opr. Strategy Branding Strategy Cust. Strategy Compliance Strategy Infra Planning 3rd party Usage Best Practices Health Monitor Upgrade & Migration Deploy Strategy Training Policy Help Desk Back Up Restore BCP & DR Implement & Enhance Product Selection   Technology Agnostic Service Lines 11 Service Lines 28 Service Blocks 400+ Artifacts [Process Docs, Guidelines, Checklist, Templates, Tools]

Automated Analysis of Pain Pain Resolution Recommendations Approach – Strategic Layer – Pain Analysis Action Flow Sample Output Start Track Pain Automated Analysis of Pain Automated RCA Fish Bone Analysis Heat Map Pain Resolution Recommendations Finish

Approach – Strategic Layer – Maturity Analysis Action Flow Sample Output Start Demographics Readiness Info Collection Driver Details Collab Behaviors Automated Analysis of Readiness Input from Pain Analysis Automated State Positioning Intensity Measurement Finish Idea Info Collection Innovation Measurement

Approach – Strategic Layer – Approach Strategy Action Flow Sample Output Start Input from Pain Analysis Input from Maturity Analysis Change Recommendation Scoping Automated Blue Print Finish Automated Roadmap Strategize Communication Approach Element Matching Pattern Architecture Methodology Life Cycle Automated Role Map

Approach – Strategic Layer – Financial Analysis Action Flow Sample Output Start TCO Info Collection Automated Analysis of TCO Benefit Info Collection Automated Calculation of CFI Automated ROI Projection Finish

Approach – Operational Layer Finish Start Suggested Scope from CAF Strategic Layer Suggested Approach from CAF Strategic Layer Suggested Strategy from existing source other than CAF Choose Appropriate CAF Service Line(s) Use relevant Artifacts from Operation Store Approach? Answer 2-Level Questions Shortlisted Artifacts across SDLC phases CAF Guided Self Guided

Values – Differentiator for CAF Unique feature of Quantitative Approach to Strategy and Effectiveness Measurement for Enterprise Level Collaboration Has answer to all 5W1H (Why-What-When-Who-Where-How) aspects around Collaboration within an Enterprise Covers both Cultural and Technical aspects of Enterprise Collaboration Offers Approach Guidance influenced by Industry Best Practices Compliance to Industry acclaimed COBIT 4.1 framework and Microsoft Operation Framework 4.0 Framework is published for Patenting on USPTO website Operationally fully aligned with Microsoft SharePoint, the leader in Collaboration space

Thank You