LEARNING & DEVELOPMENT SERVICES CHECKLIST PHASE 3: Analysis Analyze business-driven learning needs at multiple levels Devise plans to meet L&D needs Companywide Specific function (e.g., Sales) Leadership Division Worksite Develop job/role performance models Design curriculum architectures and learning paths Design/develop learning materials Deliver training Manage and distribute learning materials Design and install workplace learning systems Keep learning and development records Manage Knowledge Management System Manage Succession Management System Provide L&D support to business initiative Provide L&D support to new product/service rollout Customer training Performance consulting