Tackling underperformance in ICT Forward-thinking schools are using a range of new solutions, tools and expertise to help teachers, staff and the IT support team ensure that your technology goes beyond IT that ‘just works’ to help your whole school perform at their best.

7 signs of educational IT excellence Agenda 7 signs of educational IT excellence E-safety and protection from online security threats Faster IT fixes and preventing reoccurring IT problems Network maintenance and good housekeeping Using ‘big data’ for service improvement Business Continuity and Disaster Recovery The right-size IT team Innovation for the right reasons

E-safety and protection from online security threats 7 signs of educational IT excellence E-safety and protection from online security threats

7 signs of educational IT excellence

Network maintenance and good housekeeping 7 signs of educational IT excellence Network maintenance and good housekeeping

Classroom device maintenance  Server maintenance  7 signs of educational IT excellence Classroom device maintenance  Proactive and reactive maintenance of classroom AV equipment Maintenance of the ICT Asset Register Liaison with third party support providers (e.g. VOIP provider, CCTV, Library Systems) Server maintenance  Identify issues related to disk space, memory and CPU use or Scheduled Tasks Ensuring the UPS is on and functioning effectively Monitoring for Windows security updates Print maintenance  Monitoring of server print queues Installation, relocation and hardware maintenance of all print devices Proactively monitor and manage ink and toner changes and paper loading Security & back-up maintenance  Monitoring and maintenance of server backup software and media Completion of agreed weekly checks Proactively check for anti-virus software installation, updates and malware

Ask for a copy of our IT responsibility checklists Next steps Ask for a copy of our IT responsibility checklists See us on stand 6

Business Continuity and Disaster Recovery 7 signs of educational IT excellence Business Continuity and Disaster Recovery

Using ‘big data’ for service improvement 7 signs of educational IT excellence Using ‘big data’ for service improvement

Examples of the types of data you SHOULD have access to…

Examples of the types of data you SHOULD have access to…

7 signs of educational IT excellence The right-size IT team

In forward-thinking schools. 7 signs of educational IT excellence IT support is changing In forward-thinking schools.

Innovation for the right reasons 7 signs of educational IT excellence Innovation for the right reasons

How do you plan your approach? 7 signs of educational IT excellence How do you plan your approach? Understand Shape Design Deliver Evolve UNDERSTAND what your school wants to achieve, what strengths you have now and what weaknesses and barriers exist – then you need to PRIORITISE. SHAPE what your solution might look like – at a top level, working with an IT partner and learning from other schools DESIGN, in detail how you and what you will implement and how. DELIVER the plan – that might be in one ‘big bang’ but it’s more likely to be a phased process. EVOLVE the solution to grow with your school as your needs change.

Next steps Collect your printed guide to the 7 signs of educational IT excellence as you leave this session.

Next steps Ask about a free IT healthcheck To help you understand your current strengths and weaknesses.

Next steps Enter our prize draw to win a ‘me-time’ hamper and enjoy 5 minutes for yourself! See us on stand 6

Any questions?

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