‘Top Ten’ Things Auditors Should Know About 9104/1 Boston, MA July 22, 2011 Michael Roberts & Tim Lee Boeing Auditor Workshop Boston, MA July 21-22, 2011 1

Agenda / Contents What Is The Current Status Of 9104/1? ‘Top Ten’ Things Auditors Should Know about 9104/1 Latest Schedule Q & A

Current Status of 9104/1 As of Friday, 15 July 2011: Ballot PASSED in the Americas in May 2011 In Ballot in Asia – due 31 July 2011 In Ballot in Europe – due 21 August 2011

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The auditor must educate themselves on certification structures and audit duration requirements, as defined in Appendix B and Table 2 The CB shall initiate the client certification suspension process, when an organization fails to demonstrate that conformance to the applicable standard has been re- established within 60 days from the issuance of a Nonconformity Report (NCR) (8.4.d) OASIS Feedback Loop - CB auditors are expected to address this feedback during their management review activity, as well as investigations of product, process, and system issues (14.2)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The auditor must educate themselves on certification structures and audit duration requirements, as defined in Appendix B and Table 2 The CB shall initiate the client certification suspension process, when an organization fails to demonstrate that conformance to the applicable standard has been re- established within 60 days from the issuance of a Nonconformity Report (NCR) (8.4.d) OASIS Feedback Loop - CB auditors are expected to address this feedback during their management review activity, as well as investigations of product, process, and system issues (14.2)

Appendix B, Page 1

Appendix B, Page 2

Appendix B, Page 3

Chapter 8, Table 2

Chapter 8, Table 2 No reductions in frequency or audit duration allowed, unless specifically defined in the 9104/1 standard.

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The auditor must educate themselves on certification structures and audit duration requirements, as defined in Appendix B and Table 2 The CB shall initiate the client certification suspension process, when an organization fails to demonstrate that conformance to the applicable standard has been re- established within 60 days from the issuance of a Nonconformity Report (NCR) (8.4.d) OASIS Feedback Loop - CB auditors are expected to address this feedback during their management review activity, as well as investigations of product, process, and system issues (14.2)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The auditor must educate themselves on certification structures and audit duration requirements, as defined in Appendix B and Table 2 The CB shall initiate the client certification suspension process, when an organization fails to demonstrate that conformance to the applicable standard has been re- established within 60 days from the issuance of a Nonconformity Report (NCR) (8.4.d) OASIS Feedback Loop - CB auditors are expected to address this feedback during their management review activity, as well as investigations of product, process, and system issues (14.2)

OASIS Feedback Process (Chapter 14, Figure 1)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The same audit team leader shall be limited to a maximum of two consecutive certification cycles at the client (organization). Rotation of supporting AEAs and auditors after each certification cycle is recommended. (8.3.8) The CB and audit team leader shall ensure that an AEA is on-site and actively involved at each site during the entire audit. In addition, the audit team leader shall be on-site at one or more sites during all audit activity (8.3.3) SMS has the right to withdraw or suspend authentication based on, but not limited to poor performance, non- conformity to requirements, or falsification of data. (4.13)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The same audit team leader shall be limited to a maximum of two consecutive certification cycles at the client (organization). Rotation of supporting AEAs and auditors after each certification cycle is recommended. (8.3.8) The CB and audit team leader shall ensure that an AEA is on-site and actively involved at each site during the entire audit. In addition, the audit team leader shall be on-site at one or more sites during all audit activity (8.3.3) SMS has the right to withdraw or suspend authentication based on, but not limited to poor performance, non- conformity to requirements, or falsification of data. (4.13)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 The same audit team leader shall be limited to a maximum of two consecutive certification cycles at the client (organization). Rotation of supporting AEAs and auditors after each certification cycle is recommended. (8.3.8) The CB and audit team leader shall ensure that an AEA is on-site and actively involved at each site during the entire audit. In addition, the audit team leader shall be on-site at one or more sites during all audit activity (8.3.3) SMS has the right to withdraw or suspend authentication based on, but not limited to poor performance, non- conformity to requirements, or falsification of data. (4.13)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 Auditors who are withdrawn for cause by an AAB shall not reapply for authentication for 12 months in any sector of the ICOP scheme (7.4) The CB’s audit program shall ensure that a certified organization’s ‘Control of Purchasing’ process is audited at least annually. (8.2.2.n) CBs shall not allow requests by clients for auditor changes/substitutions without substantiated evidence of improper activity or contract violations. (6.12)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 Auditors who are withdrawn for cause by an AAB shall not reapply for authentication for 12 months in any sector of the ICOP scheme (7.4) The CB’s audit program shall ensure that a certified organization’s ‘Control of Purchasing’ process is audited at least annually. (8.2.2.n) CBs shall not allow requests by clients for auditor changes/substitutions without substantiated evidence of improper activity or contract violations. (6.12)

9104/1 ‘Top Ten’ ‘Top Ten’ Things Auditors Should Know about 9104/1 Auditors who are withdrawn for cause by an AAB shall not reapply for authentication for 12 months in any sector of the ICOP scheme (7.4) The CB’s audit program shall ensure that a certified organization’s ‘Control of Purchasing’ process is audited at least annually. (8.2.2.n) CBs shall not allow requests by clients for auditor changes/substitutions without substantiated evidence of improper activity or contract violations. (6.12)

9104/1 ‘Top Ten’ ‘Top Ten’ (or Eleven or Twelve) Things Auditors Should Know about 9104/1 Classified material or export control requirements, related to CB auditor access must be determined prior to audit activity (6.11) The audit team leader shall present the complete audit report to the organization within two weeks of the closing meeting using the audit report and associated forms defined in the 9101 standard. (8.5.a) The new 9104/1 standard is firmly based upon the new ISO 17xxx –series standards and the IAF Mandatory Documents [MD-series] (2.0)

9104/1 ‘Top Ten’ ‘Top Ten’ (or Eleven or Twelve) Things Auditors Should Know about 9104/1 Classified material or export control requirements, related to CB auditor access must be determined prior to audit activity (6.11) The audit team leader shall present the complete audit report to the organization within two weeks of the closing meeting using the audit report and associated forms defined in the 9101 standard. (8.5.a) The new 9104/1 standard is firmly based upon the new ISO 17xxx –series standards and the IAF Mandatory Documents [MD-series] (2.0)

9104/1 ‘Top Ten’ ‘Top Ten’ (or Eleven or Twelve) Things Auditors Should Know about 9104/1 Classified material or export control requirements, related to CB auditor access must be determined prior to audit activity (6.11) The audit team leader shall present the complete audit report to the organization within two weeks of the closing meeting using the audit report and associated forms defined in the 9101 standard. (8.5.a) The new 9104/1 standard is firmly based upon the new ISO 17xxx –series standards and the IAF Mandatory Documents [MD-series] (2.0)

9104/1 ‘Top Ten’ ‘Top Ten’ (or Eleven or Twelve) Things Auditors Should Know about 9104/1 Classified material or export control requirements, related to CB auditor access must be determined prior to audit activity (6.11) The audit team leader shall present the complete audit report to the organization within two weeks of the closing meeting using the audit report and associated forms defined in the 9101 standard. (8.5.a) The new 9104/1 standard is firmly based upon the new ISO 17xxx –series standards and the IAF Mandatory Documents [MD-series] (2.0)

Latest Schedule We had published an updated 9104/1 Schedule for every IAQG, AAQG, AAQSC, OPMT, and RMC meeting, OP-Assessor Workshop, and Auditor Workshop for the past 4+ years. For whatever reasons, those schedules were never achieved. So, no more detailed schedules. Crystal Ball: If Europe and Asia pass their current 9104/1 ballots in their sectors with no significant or technical changes, the 9104/1 published version will be available by mid November 2011. The 9104/1 Transition Team (Susie Neal – Chairperson) has developed a phase-in plan, and are awaiting ballot results for go-ahead.

Questions ?

Back-Up Slides

Sites – New Organizational Structures Single Site Multiple Site Campus Several Sites Complex Sites The above takes into consideration the unique organizational structures that exist in the Aviation, Space, and Defense industry today.

Single Site Structure A1.1 Example of a Single Site Organization The organization has one location. It could be organised under one large building or several buildings in one location. In either case the organisation is located on one site. The organisation has multiple products or product families flowing through multiple processes.

Multiple Site Structure A1.2 Example of a Multiple Site Organization The organization has two sites, A and B. They make two product families X and Y. Product family X is made the same way using the same processes on both sites A and B. Product family Y is only made on site A. This organization makes to customer specification. The central function is located on site A. Explanation: Site B conducts the same but fewer processes than site A making the same product X. In this way the organization is eligible for a multiple site approach.

Campus Structure A1.3 Example of a Campus Organization The organisation has four sites with four buildings on site A, four buildings on site B and one building on each site C and D. The organisation has multiple products and product families that all flow through substantially similar processes i.e. one value stream.

Several Site Structure A1.4 Example of a Several Site Organization The organization has three sites A, B and C that make different product families by mainly dissimilar processes although some of processes such as purchasing are the same. Site C makes to customer specification. Sites A and B design and manufacture their products. Some of the customers for products from each site are the same, others are not.

Complex Organization Structure A1.5 Example of a Complex Organization This organization has 6 sites. It has two different product families. One family is made through product stream 1, the other through product stream 2. The processes carried out within sites C and D are identical realizing the same product through the same processes. The same is true for sites E and F however the processes in E and F are dissimilar from those used in C and D. Sites A and B support both product streams. Sites and A and B use the same facilities for all products even through the types of products manufactured are different and utilize different technologies in their production. Where during the realization processes in sites A and B products in value stream 1 and in value stream 2 use the same processes.