To me to you: partnership in practice not in principle Katie Davorn- Sheffield Hallam Students' Union Reflect on the 'student engagement' role as a modern invention. Reference Liz Dunne's work

Setting the context Started at Sheffield Hallam Students' Union December 2014 Previously had worked in Sheffield Students' Union Student Rep System was predominantly run by the University

Sheffield Hallam University ACES 6,776 students D&S 9,503 students Sheffield Hallam University 32,121 students HWB 9,171 students SBS 6,657 students

HIGHER OR LOWER

17,657 Students at Sheffield Hallam are Female Is the number of International Students Higher or Lower then the number of Female Students?

3,450 International Students LOWER 3,450 International Students

3,450 Students at Sheffield Hallam are International Students Is this Higher or Lower then the number of Mature Students?

HIGHER 11,491 Mature Students

11,491 Students at Sheffield Hallam are Mature Students Is the number of students from South Yorkshire and Humberside higher or lower than this?

12,880 Students from SY or Humberside HIGHER 12,880 Students from SY or Humberside

12,880 Students at Sheffield Hallam are from South Yorkshire and Humberside Is the number of Postgraduate Taught students higher or lower than this?

5,800 Postgraduate Taught Students LOWER 5,800 Postgraduate Taught Students

5,800 Postgraduate Taught Students at Sheffield Hallam Is the number of students aged 21 and under higher or lower than this?

20,417 Students aged 21 and under HIGHER 20,417 Students aged 21 and under

20,417 Students aged 21 and under at Sheffield Hallam Is the number of undergraduate students higher or lower than this?

25,813 Undergraduate Students HIGHER 25,813 Undergraduate Students

25,813 Undergraduate Students at Sheffield Hallam Is the number of Postgraduate Research students higher or lower than this?

463 Postgraduate Research Students LOWER 463 Postgraduate Research Students

The Ideal Student Rep System Talk about the Departments and number of courses

The Ideal Student Rep System Does it exist? What does it consist of? How is student feedback listened to? How is it fedback through the system? How do we get to this point? Talk about the Departments and number of courses

What did the Rep System look like in December 2014 Faculty Executive Reps (150) Course Reps (1,500) Students (35,000) Talk about the Departments and number of courses

Student Representation Operational Group (SROG) Run in partnership between the Students' Union and the University Evaluate and improve the Student Rep system Reviewed 2015 The purpose of the Student Representation Operations Group is to work in partnership to: Ensure the consistent delivery of the student rep system, including course representatives, departmental representatives and student representation on University and Students' Union committees Evaluate and improve the student rep system to ensure that it contributes to the ongoing enhancement of courses and University and Students' Union services Support the personal development of student reps   To report regularly to Student Voice Committee on the operational delivery of student representation To ensure implementation of priorities and recommendations to enhance student academic representation including the Students' Union's Student Rep Review To evaluate the effectiveness of the student rep system To review all aspects of the student rep system, such as recruitment, registration, training and support To provide, develop and review guidance, information and support for relevant University and Students' Union staff delivering student representation To collate and share good practice to improve the student rep system on an on-going basis. To evidence and monitor the impact of student representation To recognise and celebrate student rep achievement To respond to organisational and policy changes within the University and the Students' Union that impact on student representation. To receive and respond to reports from student reps in faculties. To annually review and evaluate the group's own work and its objectives

Chair- Education Officer Secretary - Katie and Jill Who attends? Chair- Education Officer Secretary - Katie and Jill 2 Faculty Staff (Academic and Professional Services) Department Reps 4 x Faculty Academic Lead for Student Representation (SHU) 4 x Faculty Professional Lead for Student Representation (SHU) Academic Quality and Standards Rep (SHU) 8 x Departmental Reps (two from each faculty)

The Chair Champions Student Voice Ensure Student Representatives are listened to But what about a challenging Student Officer?

3 Year Plan review Student Rep System Moving a lot of the Rep system Rep Review- 2015 3 Year Plan review Student Rep System Moving a lot of the Rep system away from the University (To me, to you) SROG is responsible for this Example of what group is responsible for

Before I reveal the Rep Review Recommendations- Who do you think should lead on these areas On recruitment On student rep development On staff development in the partnership process On rewarding/recognition for student rep work On evaluation In small discussion groups, explain who leads in each area in your institutions. List the pros and cons in each case.

The Big Reveal Example of what group is responsible for

Which ones do you think have worked well? Example of what group is responsible for

What has worked well? Talk about the Departments and number of courses

What has worked well? Ensure Consistent Training for Course Reps Ensure resources for Reps are appropriate and consistent Example of what group is responsible for

What has worked well? Develop the Course Rep Conference and improve networking opportunities at Department and Faculty Level Example of what group is responsible for

What has worked well? Presenting Alison Worsley We welcomed a new role into the Academic Representation Team at Sheffield Hallam Students' Union Example of what group is responsible for

Which ones do you think have sort of worked? Example of what group is responsible for

Department Rep needs to be identified by Faculties What is in the middle? Department Rep needs to be identified by Faculties The Student's Union leads on the recruitment and support of Department Reps with support from Faculties and central University bodies Example of what group is responsible for

What is in the middle? Create guidelines for Rep Recruitment and removal mechanisms which are adhered to Formal resources and networking opportunities for staff delivering the Rep System. Creation of a hub to share information on Rep activity Example of what group is responsible for

What is in the middle? Effective Student Representation on Committees Creation of a Student Rep Agreement Example of what group is responsible for

Which ones do you think have not worked so well? Example of what group is responsible for

What hasn't worked so well Creation of working groups to look at Distance Learning Representation and Postgraduate Representation The creation of Faculty Forums Example of what group is responsible for

What hasn't worked so well Wins of the Student Rep system collated centrally Faculty Specific Student Voice Reports Minimum expectations for Reps on Committees Example of what group is responsible for

Unexpected Wins Example of what group is responsible for

What has been our unexpected wins? Example of what group is responsible for

What has been our unexpected wins? Example of what group is responsible for

What has been our unexpected wins? Example of what group is responsible for

Unexpected Challenges Example of what group is responsible for

What has been our unexpected challenges? Example of what group is responsible for

What has been our unexpected challenges? Academic buy in has been patchy Changes in Staff- reliance upon individuals Example of what group is responsible for

What has been our unexpected challenges? What happens if feedback isn't acted upon? Example of what group is responsible for

Getting academics involved How does your institution engage teaching staff in the student representation and partnership process? What works well? Examples include: Training (PgCert HE) Rewards and recognition (Inspirational Teacher Award) Institutional commitment (e.g. University USP or mission statement) Staff will often complain about low student take-up of rep roles and other extra-curricular activity, but there is a flip side to this.Students have the most direct relationships with their academic staff but academics are often hard to engage in the student partnership process. ~How does this work in your area?

What is next? Rep Review Part 2! Example of what group is responsible for