Unified Communications Basics Told Through Case Studies
Unified Communications Basics Panelists Kenneth Kuenzel Founder, VP Engineering and CTO Covergence Buzz Kleinert Director, Market Operations Siemens Enterprise Communications Clinton Fitch Unified Communications Product Manager Spanlink Communications
“Communications Integrated to Optimize Business Processes” A Definition of UC “Communications Integrated to Optimize Business Processes”
UC Elements Presence, plus rules Client Access Mobility Messaging (softphone, portal, mobile device, Personal Assistant) Mobility Presence, plus rules Messaging (IM, email, UM, chat) Call Control/ VoIP Business Process/ Application Integration Conferencing/ Collaboration (audio/video/web) Source: COMMFusion LLC