Software as a Service (SaaS) Strategy and Brokering IT Contracts Workshop Ben Berry – CIO-ODOT October 14th- 15th 2009

Overview Dugan Petty (State CIO) PURPOSE EXECUTIVE SPONSOR CO-OWNERS David Almond (Transformation Administrator - Department of Administrative Service) Julie Pearson (CIO - Secretary of State) Dugan Petty (State CIO) Derive a SaaS (Software as a Service) strategy and a standardized process for brokering IT contracts on a statewide basis to reduce IT procurement cycle time and obtain cost efficiency. PURPOSE EXECUTIVE SPONSOR CO-OWNERS

Kick off Dugan Petty – State CIO Executive Sponsor October 14th 2009

SaaS Procurement Process Workshop Scope SaaS Procurement Process Flow Brokering IT Contracts SaaS Strategy Create a stakeholder-based consensus driven state SaaS strategy. Use waste identification and process improvement methodology to reduce the non-value added time in SaaS procurement. Produce stakeholder driven consensus decision on SaaS applications for enterprise licenses.

SaaS Overview Rishi Sood Research Director-Gartner October 14th 2009 State & Local Environment SaaS and AO Next Steps in Technology Management Rishi Sood Research Director-Gartner October 14th 2009

Introduction Master Change Facilitator Ben Berry-CIO ODOT Facilitators Gabriela Pop, MBA-ODOT IT Intern Joyce Wu, MBA-ODOT IT Intern Howie Pham, MBA-ODOT IT Intern Coordinator Vickie Warner-Executive Assistant John Kazmierski-Videographer Participants Introduction & Icebreaker

Ground Rules Everyone participates and respects ideas Listen actively, try not to interrupt Be honest Feel free to respectfully challenge one another by asking questions One report-out for each breakout team Others…

Synchronize the Organization Gather people from key agencies to create consensus decision making, both insiders and outsiders. Outside Vendors Agency Procurement Office Department of Justice Master Change Facilitator Agency CIO's The Team Facilitators State Procurement Office

The Art of Decision Making consultative L1 L2 LF1 LF2 M consensus autocratic (assumes Goal Congruence) No group Self or written information Leader meets with people one on one Collects info Leader makes decision Leader meets with group in open forum Prompts ideas and considers input Leader still makes decision Group participation Group Decides Gather info and then Leader decides More time to decide (more developmental) Group decides Less time to decide (time efficient) Leader decides

Software-as-a-Service Transformation Life Cycle Results Integration Software-as-a-Service Transformation Life Cycle Transformation Life Cycle Stages Shared Vision Shared Vision (Gartner) Blueprint SaaS Strategy Construction SaaS Procurement Process Flow Construction Brokering IT Contracts Leveraged Investment New Opportunity Continuous Improvement Optimize

Breakout Teams (Discussion about Team Scope) Team A: SaaS Strategy Pointed Facilitator: Gabriela Pop Team B: SaaS Procurement Process Flow Pointed Facilitator: Joyce Wu Team C: Brokering IT Contracts Pointed Facilitator: Howie Pham

Team A – Report-Out SaaS Strategy

Team B – Report-Out SaaS Procurement Process Flow

Team C – Report-Out Brokering IT Contracts

Thank You !