Employee Satisfaction Surveys Survey Results July 2010 Info-Tech Research Group

Introduction Key Insights Survey Question Graphs In appreciation for your participation in this survey, we have created this exclusive summary of results. The data you provided is being leveraged in our research. Thank you for your participation. This document has these three main sections: Key Insights Survey Question Graphs Respondent Demographics If you have any questions or concerns please contact: Scott Koopman Panel Coordinator Info-Tech Research Group E-mail: skoopman@infotech.com Info-Tech Research Group

Survey Question Graphs Respondent Demographics Key Insights Info-Tech Research Group

Making changes is the key component in successful survey projects. Unsuccessful engagement surveys hurt HR success metrics. Successful surveys drive change. 1 Successful engagement survey projects improve key HR metrics. % of organizations that agree that HR metrics improved since last survey. Improved Changes in employee metrics since engagement survey completion Declined Low High Success of the survey The risk is certain: Unsuccessful engagement survey projects can actually decline key HR metrics. N=120, Source: Info-Tech Research Group Successful employee engagement survey projects do the following: Gauge employee satisfaction as a barometer, gain knowledge of what the organization is doing well, identify change initiatives from survey results, execute on change initiatives, and inform employees on implemented changes since last survey. Making changes is the key component in successful survey projects. Info-Tech Research Group

An analysis and reporting plan is a key indicator of engagement survey success That’s odd! Why are benchmarking and analysis the most apparent predictors of success? Because benchmarking against competitors motivates organizations to do better. It also gives them a clear indication of industry trends, so they know where to start with their change initiatives. A solid analysis plan drives out the value from the survey data, helping to understand what the numbers mean. Analysis plans also require an understanding of goals, so those that create one often understand their organizational strategy well. Follow your goals to create a practical analysis plan. Each bar represents a statistical estimate of the impact each project planning behavior has on the survey success score. Source: Info-Tech Research Group N = 142 Info-Tech Research Group

Survey Question Graphs Respondent Demographics Key Insights Info-Tech Research Group

Survey Question Graphs Respondent Demographics Key Insights Info-Tech Research Group

Like This? Want More? Watch your inbox. Within the coming weeks, Info-Tech will be launching several more short surveys that will offer similar results to these. If you participate, you will receive the results for every project you participated in. To ensure you are included or for more information please email Scott Koopman Info-Tech Research Group