Welcome & Introduction Display slide. National Certified Investigator & Inspector Training Basic Program

Council on Licensure, Enforcement & Regulation Display slide.

Background CLEAR was conceived over 30 years ago as a resource for any entity or individual involved in the licensure, non-voluntary certification or registration of the hundreds of regulated occupations and professions. Since its inception, CLEAR's membership has included representatives of all governmental sectors, the private sector, and many others with an interest in this field. Display slide. Explain CLEAR was conceived over 30 years ago as a resource for any entity or individual involved in the licensure, non-voluntary certification or registration of the hundreds of regulated occupations and professions. A neutral forum to encourage and provide for the sharing of best practices, CLEAR serves and supports the international regulatory community and its vital contribution to public protection. CLEAR's hallmark is its inclusiveness. Since it does not lobby or adopt positions on debatable matters, CLEAR offers neutral ground to those holding diverse viewpoints. This holistic approach serves its members well and permits unusual responsiveness to a necessarily varied and changing constituency.

Mission Statement CLEAR is an association of individuals, agencies and organizations that comprise the international community of professional and occupational regulation. CLEAR is a dynamic forum for improving the quality and understanding of regulation in order to enhance public protection. Display slide. Explain the mission of CLEAR as displayed on the slide. Through conferences, services and publications, CLEAR provides the resources for ongoing and thorough communication of international licensure and regulation issues among all those interested in the field. CLEAR's purpose is to bring together the professional regulatory community for: The exchange of information Education and training A central information clearinghouse The identification of best practices CLEAR meets its mission through: Conferences and training Publications Answering inquiries Consulting Providing Networking Opportunities

Programs CLEAR promotes regulatory excellence through: Conferences Educational programs Networking opportunities Publications Research services for those involved with, or affected by, professional and occupational regulation Display slide. Explain CLEAR promotes regulatory excellence through conferences, educational programs, networking opportunities, publications, and research services for those involved with, or affected by, professional and occupational regulation.

Programs Four core areas of substantive inquiry that CLEAR supports through its annual conference and other venues: Compliance and discipline Testing and examination issues Entry to practice issues Administration, legislation and policy. Display slide. Explain There are four core areas of substantive inquiry that CLEAR supports through its annual conference and other venues: compliance and discipline; testing and examination issues; entry to practice issues; and administration, legislation and policy.

Education & Training National Certified Investigator & Inspector Training Basic Program Specialized Program CLEAR also offers training programs for: Regulatory leaders in executive positions Regulatory board/council members Display slide. Explain In addition to the Basic program, CLEAR offers the Specialized NCIT, an advanced level program that provides more depth of significant areas of investigative practice. CLEAR also offers training programs for regulatory leaders in executive positions and regulatory board/council members.

NCIT Basic Program

Course Expectations You are a professional The “practice” of administrative/regulatory investigation This course is designed as a basic program If you have expertise, please share! If you have questions, please ask! The content is generic. Take what will work for you and leave what won’t. Display slide. Explain Encourage participants to share their experiences with one another. The program is as dynamic as they make it by asking questions, sharing their perspectives and learning from one another. Acknowledge that different agencies in different jurisdictions will have their own policies and procedures. Not all of this information will be applicable to all attendees in all circumstances and participants should make sure they know their agency policies and follow them.

Curriculum Module 1: Module 2: Module 3: Module 4: Module 5: Module 6: Professional Conduct Module 2: Principles of Administrative Law Module 3: Investigative Process Module 4: Investigator Safety Module 5: Principles of Evidence Module 6: Evidence Collection, Tagging, and Storage Module 7: Interviewing Techniques Module 8: Overview of Inspections Module 9: Report Writing Module 10: Testifying in Administrative & Criminal Proceedings Display slide. Provide a brief description of each session.

General Information The use of any tobacco product (including e- cigarettes) is not permitted inside the building Please place cell phones in silent mode Please do not use recording devices Location of facilities Restrooms Break areas Exits Smoking areas Display slide. Explain The use of any tobacco product (including e-cigarettes) is not permitted inside. Please ensure you are in a designated smoking area before using any tobacco product. Please do not have mobile phones set on audible alerts while in the conference room Please do not use recording devices during the program Instructor Note: Familiarize yourself with the building prior to the start of the class so that you can tell students the location of the following facilities Restrooms Break areas Exits Smoking areas

General Information If at any time you have concerns or questions regarding the program, please discuss them with any staff member. We want you to participate, share, learn and enjoy yourself while you are here We will provide refreshments during the morning and afternoon breaks Display slide. Explain content on the slide. Instructor Note: If you have not done so already please introduce any designated staff for the event (CLEAR or Venue-provided as appropriate).

Examination At the end of this course there is an exam Prior to the exam, we will review the materials that have been presented The format is multiple choice Your instructors will ensure that everything on the exam is covered during the course Display slide. Explain CLEAR Certification requires attendees to earn at least a 70% on the exam and have been with their organization/agency for at least one year. For any questions regarding eligibility for certification, please speak with CLEAR staff.