Diversity Management: Past, Present and Future BPI Webinar {October 15, 2007} Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Agenda CONTEXT: The Evolution of Diversity Management Thought BPI Webinar {October 15, 2007} CONTEXT: The Evolution of Diversity Management Thought CURRENT STATUS: Just Plain Stuck Civil Rights Agenda vs. Diversity Management 2 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

I. CONTEXT: The Evolution of Diversity Management Thought BPI Webinar {October 15, 2007} I. CONTEXT: The Evolution of Diversity Management Thought 3 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Four Quadrants Model BPI Webinar {October 15, 2007} 4 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Four Quadrants Model Diversity Differences and Similarities BPI Webinar {October 15, 2007} Diversity Differences and Similarities Managing All Strategic Mixtures (Strategic Diversity Management Craft™) Managing Workforce Relationships (Traditional) Managing Workforce (Strategic Diversity Management Craft™) Workforce Representation 5 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Workforce Representation BPI Webinar {October 15, 2007} Quadrant One (1960’s) Managing Workforce Representation 6 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Creating a representative workforce BPI Webinar {October 15, 2007} Quadrant One (1960’s) Emphasis: Creating a representative workforce 7 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Social Justice / Civil Rights (Mainstreaming the Disadvantaged) BPI Webinar {October 15, 2007} Quadrant One (1960’s) Motive: Social Justice / Civil Rights (Mainstreaming the Disadvantaged) 8 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant One (1960’s) Principal Tools: Civil Rights Laws AA / EEO BPI Webinar {October 15, 2007} Quadrant One (1960’s) Principal Tools: Civil Rights Laws AA / EEO Strategic Alliances Accountability Business Case / For Representation CEO Sponsorship 9 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant One (1960’s) Challenges: Minimizing Tension Revolving Door BPI Webinar {October 15, 2007} Quadrant One (1960’s) Challenges: Minimizing Tension Revolving Door Glass Ceiling 10 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Two (1960’s) Managing Workforce Relationships BPI Webinar {October 15, 2007} Managing Workforce Relationships 11 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Pursuit of harmony required for quality work relationships. BPI Webinar {October 15, 2007} Quadrant Two (1960’s) Emphasis: Pursuit of harmony required for quality work relationships. 12 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Social Justice / Civil Rights BPI Webinar {October 15, 2007} Quadrant Two (1960’s) Motive: Social Justice / Civil Rights 13 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Two (1960’s) Principal Tools: Elimination of “isms” BPI Webinar {October 15, 2007} Quadrant Two (1960’s) Principal Tools: Elimination of “isms” Sensitivity Training Valuing Differences Understanding Differences Cultural Competency 14 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Two (1960’s) Challenges: Revolving Door Glass Ceiling BPI Webinar {October 15, 2007} Quadrant Two (1960’s) Challenges: Revolving Door Glass Ceiling Identification of other causal factors Viability of AA? Declining effectiveness of assimilation 15 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Differences, Similarities, BPI Webinar {October 15, 2007} Quadrant Three (1980’s) Diversity Differences, Similarities, Tensions and Complexities Managing Workforce 16 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Three (1980’s) Emphasis: Making quality decisions in the BPI Webinar {October 15, 2007} Quadrant Three (1980’s) Emphasis: Making quality decisions in the midst of workforce differences, similarities and related tensions. 17 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Three (1980’s) Motive: Business Rationale BPI Webinar {October 15, 2007} Quadrant Three (1980’s) Motive: Business Rationale (Creating an organizational environment that fully accesses the talent of all participants.) 18 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Three (1980’s) Principal Tools: Concept of Diversity BPI Webinar {October 15, 2007} Quadrant Three (1980’s) Principal Tools: Concept of Diversity Strategic Diversity Management™ Craft Cultural Change Systems, Policy and Practices Changes Business Case 19 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Three (1980’s) Challenges: Conceptual Confusion BPI Webinar {October 15, 2007} Quadrant Three (1980’s) Challenges: Conceptual Confusion Suspicion of Civil Rights Abandonment Suspicion Nothing New: Disguised Affirmative Action Constructing a Compelling Business Case Making Organizational Changes in Absence of Compelling Business Case for Managing Workforce Diversity 20 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Differences, Similarities, Tensions and Complexities BPI Webinar {October 15, 2007} Quadrant Four (1990’s) Diversity Differences, Similarities, Tensions and Complexities Managing Strategic Diversity Mixtures 21 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Four (1990’s) Emphasis: BPI Webinar {October 15, 2007} Quadrant Four (1990’s) Emphasis: Develop a universal organizational, managerial and individual capability for addressing strategic diversity of any kind 22 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Four (1990’s) Motives: Easier to make business case BPI Webinar {October 15, 2007} Quadrant Four (1990’s) Motives: Easier to make business case Popular Demand 23 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Four (1990’s) Principal Tools: BPI Webinar {October 15, 2007} Quadrant Four (1990’s) Principal Tools: Managing Workforce Representation Managing Workforce Relationships Managing Workforce Diversity Strategic Diversity Management™ Craft 24 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Quadrant Four (1990’s) Challenges: Diversity vs. Diversity Management BPI Webinar {October 15, 2007} Quadrant Four (1990’s) Challenges: Diversity vs. Diversity Management Diversity Management vs. Civil Rights Agenda Universal Diversity vs. Workforce Diversity Race, Gender and Work Force Specific Frameworks Complexity 25 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Four Quadrants Model Diversity Differences and Similarities BPI Webinar {October 15, 2007} Diversity Differences and Similarities Managing All Strategic Mixtures (Strategic Diversity Management Craft™) Managing Workforce Relationships (Traditional) Managing Workforce (Strategic Diversity Management Craft™) Workforce Representation 26 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Diagnostic/Thought Questions BPI Webinar {October 15, 2007} In what quadrant(s) is Your Organization operating? In what quadrant(s) does Your Organization need to be active? What is Your Organization losing by not operating where it should? What would Your Organization gain by moving to where it needs to be? 27 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Further Evolution BPI Webinar {October 15, 2007} 28 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Four Quadrants Model Managing Workforce Managing All BPI Webinar {October 15, 2007} Diversity Differences and Similarities Managing All Strategic Mixtures (Strategic Diversity Management Craft™) Managing Workforce Relationships (Traditional & SDM™ Craft) Managing Workforce (Strategic Diversity Management Craft™) Managing Workforce Representation (Traditional & SDM™ Craft) 29 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

One Universal Capability BPI Webinar {October 15, 2007} Diversity Differences and Similarities Managing All Diversity Mixtures (Strategic Diversity Management Craft™) 30 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

II. CURRENT STATUS Just Plain Stuck BPI Webinar {October 15, 2007} II. CURRENT STATUS Just Plain Stuck 31 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Where Stuck? Stuck on Workforce Diversity Stuck on “the Numbers” BPI Webinar {October 15, 2007} Where Stuck? Stuck on Workforce Diversity Stuck on “the Numbers” and “Relationships” Stuck on “eliminating the isms” 32 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Workforce Representation Quadrants One and Two BPI Webinar {October 15, 2007} Managing Workforce Relationships Workforce Representation The I-285 Corridor 33 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Why Stuck? Tendency to view diversity as BPI Webinar {October 15, 2007} Why Stuck? Tendency to view diversity as extension of Civil Rights Movement Tendency to view diversity as a U.S. issue Failure to look at pluralism as differences, similarities and related tensions 34 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} Why Stuck? (continued) Society rewards “progress” and “persistence” (“commitment”) with respect to “the numbers” and relationships Have relied largely on “benchmarking” for innovation 35 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} Why Stuck? (continued) Now often see Diversity Management as defensive or maintenance mechanism, and not as a facilitator of change A “done that” attitude 36 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Diagnostic/Thought Questions BPI Webinar {October 15, 2007} Diagnostic/Thought Questions Are Your Organization’s diversity efforts stuck? If so, where? If so, why? If so, how do we get unstuck? 37 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Why Diversity Management Now? (What’s Diversity Got to Do with It?) BPI Webinar {October 15, 2007} Why Diversity Management Now? (What’s Diversity Got to Do with It?) 38 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Why Diversity Management Now? BPI Webinar {October 15, 2007} Representation (Mainstreaming) and Diversity are not synonymous. Today, Representation generates diversity (differences, similarities, tensions and complexities). 39 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Why Diversity Management Now? (continued) BPI Webinar {October 15, 2007} Diversity Management capability needed to address diversity. Diversity and Diversity Management are not synonymous. 40 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

Why Diversity Management Now? (continued) BPI Webinar {October 15, 2007} Sustained Progress Not Possible without Diversity Management 41 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

III. Civil Rights Agenda vs. Diversity Management BPI Webinar {October 15, 2007} III. Civil Rights Agenda vs. Diversity Management 42 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} Differentiate between Social Justice and Strategic Diversity Management™: A Necessary Mindshift 43 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

A Tale of Two Paradigms: The Beloved Community and Diversity Management BPI Webinar {October 15, 2007} Variables Goals The Beloved Community The Integrated Community Diversity Management Quality Decision-Making 44 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

A Tale of Two Paradigms: The Beloved Community and Diversity Management BPI Webinar {October 15, 2007} Variables The Beloved Community Diversity Management Racial Oppression Equal Opportunity Racial Segregation Racial Desegregation Racial Pluralism Racial Integration Racial Awareness and Sensitivity Diversity Diversity Mixtures Diversity Challenges Diversity Tensions Diversity Skills Diversity Maturity Diversity Response Options Strategic Diversity Management™ Process Critical Concepts 45 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued) Variables The Beloved Community Diversity Management Ethical Demands: We all are created by the same Creator. Life demands freedom. Everybody is somebody. Facilitators of Integration Mission of organization Vision of organization Related requirements 46 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued) Variables The Beloved Community Diversity Management Current Status Stuck on: Racial Desegregation Racial Pluralism Managing Workforce Representation Understanding Workforce Relationships 47 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued) Managing Workforce Diversity Managing Strategic Diversity Mixtures Variables The Beloved Community Diversity Management Racial Integration Unfinished Business 48 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued) Uneven commitment to the ethical demands Continuing Racism The Challenge of Differences Variables The Beloved Community Diversity Management Barriers Allegiance to The Beloved Community paradigm Conceptual Confusion 49 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}

BPI Webinar {October 15, 2007} A Tale of Two Paradigms: The Beloved Community and Diversity Management (continued) Variables The Beloved Community Diversity Management Racial Pluralism Racial Integration Desired End Individual and organizational ability to make quality decisions in the midst of differences, similarities, tensions and complexities 50 ©1999-2007, R. Thomas & Associates, Inc. All rights reserved. Presented by: R. Roosevelt Thomas,Jr. {©1999-2007, R. Thomas & Associates, Inc. All rights reserved.}