2017 Annual Meeting Agenda President’s Report Treasurer’s Report Marketing Committee Café Committee House and Grounds Committee Aquatics Committee Fitness Committee Youth Committee Tennis Committee

Welcome new Board of Governor Members Justin DeTray Christina Goebel Abby Harle Rick Sichel

Our Mission is to nurture lifelong connections through family, fitness and fun. Our Vision is to have the happiest members in Marin

2017 Board Accomplishments: Improved Club Cleanliness and Maintenance Improved Communication between BOG & Directors Changed Financial Model – no more Departmental “Eat what you Kill” Employee Performance Appraisal Process – Implementation Begun Improved HR Practices - Hired HR Consultant Implemented Semi-Annual Surveys – Fall Satisfaction, Spring Programs Employee Culture Shift – CAT Committee

Culture Action Team (“CAT”) Committee Members are TPC Employees Advised by Candra Canning Charter is to implement our Mission, Vision and Values within our Employee Culture Key Successes to date: Employee of the Quarter & Year Awards Happiness Cards Pride & Warmth Programs

TPC PRIDE is Living Our Values We care: We genuinely respect our members, our club, and each other. We take initiative: We are actively engaged and go the extra mile with enthusiasm. We are a TEAM: We have each other’s backs, share the credit and take feedback as an opportunity to grow. We OWN it: We take ownership of issues and follow through

WARMTH is our Service Motto Warm Welcome Anticipate Needs Remember Important Details Meaningful Moments & Memorable Interactions Thank you for coming ( Greeting +1) Happy! Keep your mood upbeat and positive

Project Updates Lower Tennis Court Project Master Plan