WHAT IS COMMUNICATION? IT IS THE WAY TO MAKE THE OTHERS THINK THE WAY YOU THINK

A FARMER SENT A BASKET OF FRESH VEGETABLES; A DOZEN FARM EGGS WITH BEST WISHES TO THE RECOUPING DAUGHTER (VIRAL FEVER) AND MOTHER(FRACTURE)

A SHOP COULD NOT SELL EGGS PROPERLY AS THE 4 TYPES OF SIZES AS 1,2,3,4 WERE NOT CLEAR. FIRM HAD TO SHIFT TO SMALL, MEDIUM, LARGE, EXTRA LARGE PEOPLE COULD UNDERSTAND AND SALES PICKED UP

A COMPANY TOP EXECUTIVE TALKED IN THE MEETING AT LENGTH; SOME FELT THE COMPANY IS GOING TO BE SOLD; SOME FELT COMPANY IS DIVERSIFYING; SOME FELT JOBS WILL BE CUT; SOME FELT SOME CODED MESSAGE IS HIDDEN; IT LED TO MANY RUMOURS;

TO REMOVE CONFUSION, HE CIRCULATED “I KNOW THAT YOU BELIEVE IN WHAT YOU THINK YOU HEARD , BUT I AM NOT SURE YOU REALIZE THAT WHAT YOU BELIEVED IS NOT WHAT I MEANT”

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2 TYPES OF COMMUNICATION VERBAL AND NON VERBAL

AROUND 60% OF OUR COMMUNICATION IS NON VERBAL COMMUNICATION ONLY

TO BE AN EFFECTIVE VERBAL COMMUNICATOR WHAT? WHY? WHO? WHEN? WHERE? HOW?

APPEARANCE AUDIENCE SHOULD BE RECEPTIVE NOT HOSTILE NOT DETRATIVE SHOULD SUIT THE OCCASION REMEMBER ARMED FORCES FOLLOW DRESS CODE FOR VARIOUS OCCASSIONS

POSTURE WAY YOU STAND WAY YOU MOVE WAY YOU SIT

GESTURES EYEBROW MOVEMENTS EYE BALL MOVEMENT WITH HANDS FINGER ON THE MOUTH BODY LANGUAGE

FACIAL EXPRESSION SMILE FROWN TIGHTEN JAW MUSCLES RAISING EYEBROWS

EYE CONTACT EYE IS WINDOW OF SOUL SINCERE EYE CONTACT NO PENETRATING CONTACT

SPACE DISTANCING PERSONAL TERRITORY SOCIAL TERRITORY

TO BE AN EFFECTIVE COMMUNICATOR ONE SHOULD BE A VERY GOOD LISTENER

TEN BAD HABITS IN LISTENING 1. CALL THE SUBJECT BORING

2. CRITICIZE THE BAD DELIVERY SUPOSE BUILDING IS ON FIRE SOMEONE SAYS”GET THE HELL OUT OF HERE”.

3. GET OVERSTIMULATED TEND TO SPEND MORE TIME IN FRAMING THE MOST DIFFICULT QUESTION EVEN IN THE MIDDLE

4. LISTEN FOR LOCATING FACTS

5. TRY TO OUTLINE EVERY THING NOTE TAKING DIFFERS FROM SPEAKER TO SPEAKER

6. FAKE ATTENTION TO THE SPEAKER 7. CREATING DISTRACTIONS

8. AVOID DIFFICULT TOPICS OR LECTURES HOW MANY OF US LISTEN TO TECHNICAL DISCUSSIONS OR ON TOPICS IN EDUCATION?

9. SUBMIT YOURSELF TO THE EMOTIONAL WORD/S

10. DIFFERENCE BETWEEN THOUGHT SPEED AND SPEECH SPEED