Menyediakan Layanan Porter Merespon Permintaan Atas Layanan Bell Desk Created by julie

IV. Inter – Department Laison A. Between Section As a Porter has considerable contact with guest on arrival, its appropriate that they comunicate with other department such as :

Coordination with Housekeeping Cont’d Coordination with Housekeeping Informing guest arival ( room inspection) Informing room change ( laundry, mini bar ) Informing departure ( check hotel belonging) Informing special request (extra bed, pillow, amenities ) Delivering follow up document to department concerned if request Title

Coordination with F & B Deparment Cont’d Coordination with F & B Deparment Informing guest arrival ( welcome drink ) Informing room change ( room service ) Informing departure ( mini bar ) Informing special request Delevering follow document department concerned if request 1 3

Beside work between section we should work together with staff : Cont’d B. Between Staff Beside work between section we should work together with staff :

Cont’d How nice togetherness Helping each other : all staff should help each other while on duty to ensure that section runs well Replacing each other : a worker who replaces other worker his should come on the same level or position

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