Game on! How can we switch more people onto improvement?

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Presentation transcript:

Game on! How can we switch more people onto improvement? William Lilley

How can we work together to switch more people onto improvement science? At the SW AHSN and Patient Safety Collaborative we are investing significant resources in trying to attract more healthcare professionals to learn and apply improvement methods. This session will explore how we can use adult learning and gamification theory to attract more people into using and adopting improvement techniques. Or make a serious subject more fun… Quality Improvement is full of different fun and interactive games to increase participation and staff engagement. From Mr Potato Head’s to the Peanut Butter & Jam game, there are a whole host of different techniques you can deploy to get more people using improvement science methodology. This session will aim to; Raise awareness of different tactics, methods and strategies we can deploy to increase involvement in quality improvement Gain tips and advice from Q members in how to facilitate large and small groups Take away a free QI Game Guide produced by the National Quality Centre, New York

Life QI: Quality Improvement Platform

Devon Partnership NHS Trust: Aim to reduce violence by 50% on Inpatient units by 2017 Cornwall Partnership Trust: Aim to reduce disruptive and aggressive behaviour by 40% within 12 months

IHI Patient Safety Officer Programme Safety Huddles in Primary Care Dr Jillian Denovan, Pathfield Practices (PSO Graduate 2016) Huddles were undertaken by all of the practices on 69.7% of working days. Concerns were raised in 76% of huddle meetings 83% staff perceive that the introduction of huddles has improved teamwork dynamics within our practices. Utilising SCORE Survey

Q Founding Member… “How do I engage more of my organisation into improvement…. There's thousands of us, and then there's me”

“ I would like to think of the square root of an organization, necessary for critical mass Demming ”

In Healthcare (Southwest) 180,000… = 424

What do use to switch people onto improvement? Why & the How…

Create a QI Game In pairs or groups explore your QI Box and explore how you we work together to engage more teams into using quality improvement…

The Game Guide: Interactive exercises for trainers to teach quality improvement