Hertfordshire Sensory Services: Sharing good practices Sabina Iqbal Sensory Services Team Manager

Hertfordshire Sensory Services Team Manager Deputy Team Manager Deaf CCO 1.6 x Support officers 3 x CCO Senior Rehab Officer 1 trainee CCO (Rehab apprenticee Rehab officer x 5 Senior Deafblind Worker 2x Deafblind CCO

Sensory Services - Overview This is a county-wide resource, providing information, advice, assessment, registrations for sensory disabilities and other support services to children and adults with a sensory need who are resident in Hertfordshire County The three main care pathways are: VI Services - for people who are blind, partially sighted or have a degree of sight loss Deaf/ Hard of Hearing services - for people who are deaf, hard of hearing or have a degree of hearing loss. Deafblind services - for people who are Deafblind or have a degree of dual sensory loss.

Hertfordshire County & district area: Team composition

Sensory Services Involved in Care Act project – assessment designs Positive feedback from staff and service users Work closely with partners and promoting awareness Contribute to the development of Case Scenarios Toolkits of good practices Experienced Specialist staff – mixed skill set Sensory Services Investing staff in training and upskill the workforce on Care Act Person Centred outcomes Information & Advice in accessible format : Signvideo for contacting us New accessible website – easy to navigate New Braille and audio format Assessment offered to all, removing eligibility for sensory assessments

Hertfordshire Sensory Services: Our Challenges: Transformation agendas Transition pathway Working with CCG on low vision pathway Deaf Mental Heath pathway Recruitment & Retention RNIB’s Vision Pioneer Award 2017 Finalist in Recognition of our work

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