Lecture One Chapter One

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Lecture One Chapter One The Role of Communication in Contemporary Organizations

CLASSIC MANAGEMENT THEORY Ancient and Medieval - Commerce/Written Records Scientific Knowledge - One Way/ Rules (Taylor, Gilbreth, Emerson Administrative - Authority/Discipline (Fayol, Weber) Human Relations Theory-Listening /Relationships (Follett, Mayo, Carnegie) Behavior - Complexity of human interaction (McGregor, Maslow,Weick) Empowerment- Distribution of Power Contingency-jobs, organizations, people

Six of Fayol’s Principles Division of Work Authority Discipline Unity of Command Subordination of Individual Interests Scalar Chain

CONTEMPORARY DYNAMICS DIVERSITY GENDER CULTURE AGE EDUCATION COMPETITION/ Quality STRESS ETHICS

JOHN NAISBITT’S TRENDS INFORMATION SOCIETY DECENTRALIZED STRUCTURES PARTICIPATIVE GOVERNANCE NETWORKS REPLACING HIERARCHIES

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