PRODUCT ANNOUNCEMENTS December 2018 Name

Residential Key training for December Energy Broadband AU Mobile Security New Turquoise plans Strive for 20/40 New customer benefits Strive For 10 “NEW” Bundle Discounts Customer offer

Click Energy Plans BRAND NEW! Pay on time discount Built in discount ACN Turquoise (Click Leda – QLD) ACN Turquoise Gas ACN Gleam ACN Sage ACN Sage Gas ACN Sage Shine Click Energy’s ACN Sage plans provide the same value as ACN Turquoise. ACN Turquoise plans now apply discounts from the very first invoice! On 3 December 2018 there was a change in the construct of all new pay on time discount plans. For these new products the pay on time discount will be applied in the customer’s current bill, as long as they pay by the due date. This means that customer will get pay on time discounts on every bill, including their first bill and their last bill. The new suite of products launched reflect this change. Old Product Names ACN Cobalt/Gas is now ACN Turquoise/Gas Click Mercury (QLD only) is now Click Leda (Qld only) Business Prime/Gas is now Business Point/Gas

Sage plans: What’s the benefit? Click Sage plans have built-in discount convenience Identical value to ACN Turquoise pay-on-time discount plans + simplicity – your customers can easily understand low rates The discounts are built into both usage and supply rates and do not expire For customers who want to manage their cash flow as effectively as possible Need more info? Energy Essentials Guide New ACN Click plans by State Energy Accreditation (mandatory) Energy Customer FAQs

Make the most of Energy Strive For Program: Keep Cool Campaign: www.acnpacific.com/ibo/strivefor Keep Cool Campaign: Flyer Social tile Email signature This is an incredible opportunity that every IBO should be aiming for. Sign up & MAINTAIN 20 Click Energy services – they can be any fuel type (gas, electricity, solar), residential or small business Eligible services signed up from 1 March 2018 will count Need to maintain a minimum of 20 active and billing services at the calculation date each month to earn an incredible reward of getting your daily supply charge FREE. That’s up to $50p/mth off your Click Energy bill which is up to $600 p/a

Broadband Customer Offer Promotion Extended until further notice ACN Value and Ultimate 24 month plans add Turbo speed for full contract term ACN Value 24 month plans (both Standalone and Bundle) include Premium WiFi modem saving $70 2018 was all about improving the customer’s experience

Be Rewarded for Selling Broadband No monthly plan fee 100% discount www.acnpacific.com/ibo/strivefor T&Cs apply Just like the Energy Strive For 20 this is a fantastic opportunity Sign up & MAINTAIN 10 ACN Broadband services – they can be ADSL or nbn, standalone or bundle plans Eligible services signed up from XXX You need to maintain a minimum of 10 services at the calculation date each month to earn an incredible reward of a 100% discount on your monthly plan fee which means it’s FREE. If you’re on an nbn Ultimate Bundle Plan that’s a saving of almost $1200 each year.

IBO TRAINING USE ONLY. NOT TO BE SHOWN TO CUSTOMERS. NEW - Vodafone Bundle & Save Discount IBO TRAINING USE ONLY. NOT TO BE SHOWN TO CUSTOMERS. This document is classified as | C2 - Vodafone Restricted

Bundle & Save Discount Matrix How does it work? Number of Services Discount VF Plan Price Point 1 N/A $30 $35 $45 $60 $80 $100 2 5% off $28.50 $33.25 $42.75 $57 $76 $95 3 10% off $27 $31.50 $40.50 $54 $72 $90 4 15% off $25.50 $29.75 $38.25 $51 $68 $85 5 and above 20% off $24 $28 $36 $48 $64 *Eligible Plans are: $30+ Postpaid voice (June/July 2018 or later), $30+ Postpaid MBB (June 2018 or later) & Tablet Plus Plans (October 2018 or later) *Excluded Plans : Business Flex & Business Advanced Plans. Mobile Broadband $15 Plans, Vodafone nbnTM 25Mbps plans

How does it benefit the Customer on a $60 plan? $57 Per month per plan $54 Per month per plan $51 Per month per plan $48 Per month per plan 1 x $60 Plan 2 x $60 Plans save 5% on monthly plan fees 3 x $60 Plans save 10% on monthly plan fees 4 x $60 Plans save 15% on monthly plan fees 5 x $60 Plans save 20% on monthly plan fees Save $3 on each plan with a Total Saving of $6 Save $6 on each plan with a Total Saving of $18 Save $9 on each plan with a Total Saving of $36 Save $12 on each plan with a Total Saving of $60 IBO TRAINING USE ONLY. NOT TO BE SHOWN TO CUSTOMERS.

Maximising the iPhone Launch Things to Do NOW! Check Customer Survey Forms Check mobile upgrade emails Ask friends and family if they need a tablet Make a list of all the people and small businesses in your network Contact them TODAY to remind them to order through you! Need more info? 1. iPhone Xs FAQS 2. iPhone Xs Social Media Guide 3.Vodafone Accreditation (mandatory) 4. Mobile essentials training 5. Compensation plan Make the most of the launch! Get out those customer survey forms and look for those customers that have contracts expiring in the next few months. Start with those out of contract or 1 month away and work your way down the list. Check the weekly Upgrade emails sent out by Head office to your nominated email address – most of these customers should be eligible to upgrade! Make a List of all the small business’s in your network that uses mobiles or tablets. You have the potential to sign up 3, 5 or even 10 or more services at once! Start contacting these customers Today. Their existing Providers will also be in touch with them allot of the time, so its important to get them lined up to sign up via your storefront. More than 50% of iPhone users have more than 1 apple device. AGAIN – another opportunity to sell multiple devices and upgrade customers.   At up to 4 points per new connect customer, this is a big opportunity for us to grow our businesses!! Stay tuned to the ACN Pacific Facebook page for updates as they happen. Let’s get out there and maximise this puppy!!!

Unlimited Data Plans – The Opportunity for IBOs Unlimited data* plans allow you to capture entire market Use the new plans to get your existing customers to recontract Customers who will find the new international countries attractive Assist customers looking to upgrade Conversation starter: “Have you heard about the amazing new Endless Data* plans?” Attract customers from Telstra/Optus – Vodafone is the market leader The opportunity for you These Unlimited Data plans mean you can now capture the entire market. You have the opportunity to upgrade existing customers, retain customers who were looking for other benefits and most importantly capture new customers. Here’s how: • Speak to friends and family who will find the addition of the new international countries (Nepal, Lebanon, Sri Lanka etc) attractive • Use it as a conversation starter to pique prospects – ‘Have you heard about the crazy new Unlimited Data Mobile Plans?’ • Leverage the new plans to get your existing customers to re-contract! • Assist current customers looking to upgrade • Use it to attract Telstra and Optus customers – Vodafone is the market leader! What's In It For Customers? Customers can choose between existing data-capped plans & unlimited data plans Budget conscious customers don’t need to pay anything extra – no data overage Peace of mind – don’t need to worry about data limits *Unlimited Streaming Speed data plus 40GB at Your Max Speed for use in Oz. to be marketed to customers as ‘ENDLESS DATA’

Key things to Remember Discounts NEW ENDLESS DATA Tablet Plans Up to 4 customer points + Higher plan fees = Better residuals and more points for faster qualification Handset sales Ask ‘Do you have a tablet?’ Opportunity to double your points & residuals for every mobile customer Tablet bundles IBOs rewarded on undiscounted plan fee NEW Bundle Discounts Refer a Friend Student discount Loyalty discounts Maximise discounts NEW ENDLESS DATA Tablet Plans Now Available

Important Vodafone Sign Up Tips Almost two thirds of all customers currently declined by Vodafone are not due to credit score! Avoid fraud protection declines by asking customers to: Sign up via their own device (phone, tablet, or laptop) Sign up on their own mobile or home Wi-Fi connection. Avoid incorrect sign up declines. Check the following: Drivers Licence or passport numbers Name on ID Residential = delivery address Time at previous residential address Occupation One third of declines are due to poor quality customers being referred. Help improve approval chances by: SIM only Low plan fees, eg $35 or $45 plans Set up Direct Approximately 30% are declined by fraud protection systems Vodafone have in place to stop illegal scamming and criminal activity. This can be avoided by asking customers to: Sign up via their own device (phone, tablet, or laptop) Sign up on their own mobile or home Wi-Fi connection. 35% are also declined because when entering their details they either mistype or deliberately enter incorrect information. Examples include: Incorrect Drivers Licence or passport numbers Incorrect name as appears on ID e.g. Matt (not Mathew) Smith Incorrect residential or delivery address (which needs to match) Incorrect/not included time at previous residential address Incorrect occupation 35% are due to poor quality customers being referred. However we can help improve chances of their approval by: Starting off with a low plan fee like $35 or $45 plans if customer doesn’t currently have a post-paid service. Recommending SIM Only if they are new to country, a student or have a poor credit record. Getting customer to setup direct debit

Why Vodafone = Best Value Unlimited Talk, text, Data* 90 IDD countries 12,24,36 Interest Free No lock-in $5 Roaming Why is Vodafone the best Option for Customers? Well it’s because Vodafone PUT CUSTOMERS FIRST UNLIMITED DATA, text & calls nationally – so complete peace of mind and no bill shock! Calls to 90 Countries included on most plans – some of the best calling inclusions going round Ultimate Flexibility with No Lock In plans and interest free repayments periods of 12, 34 & 36 months to help customer budget better. Plus BEST IN MARKET $5 Roaming – to use your plan overseas the same as you do at home! * Unlimited Streaming Speed data plus 40GB at Your Max Speed for use in Oz.

Maximising the Security Opportunity Break-ins occur once every 3 minutes 80% of homes in Australia don’t have a monitored security solution Homes with monitored “back-to-base” alarm systems need to upgrade due to NBN rollout Act now to help your customers protect their homes over the holiday season Need more info? Security Plans Compensation Plan Quick reference guide Promotional customer flyer

Be rewarded for selling Security Exclusive customer offer (until 31 Dec) One month free monitoring (valued at $36.50-$54.95), for Residential and Small Business IBO Cash promotion – renewed for December! Double Points for ADT referrals On all services ordered and activated 1- 3 SERVICES ORDERED* 4+ SERVICES ORDERED* $25 CASH EACH $200 CASH

Business Cloud Phone Energy Vodafone Extra Points for Unlimited Plans Introducing Sage for Business Why Vodafone for Business

What is Cloud Phone? A virtual phone system tailored to Small Business Future-proof - NBN-ready but usable over ADSL2 connections Hosted in the Cloud - accessible from everywhere Virtual system – no more PABX hardware Scalable – easy to add capacity for new staff and new sites Mobile – access your business line(s) from your mobile Self-managed – mobile-based application for administration

How Cloud Phone helps SMB Cost- effective Never miss a call Customisable NBN ready How Cloud Phone helps SMB NBN ready Cost-effective Never miss a call Customisable - Fits your business

Customer Offer Extended Free* equipment for customers who submit their orders by the 31st of December. Applies to base model (Yealink T41S) only One handset unit per included line Applies to Plus and Unlimited plans only Applies to 12m or longer term only * Terms and Conditions Apply MNF Launch Customer Promotion Free equipment 1x Yealink T41S (base model) equipment per line e.g. Small plan (2 lines) = 2x free equipment Plans must be either Plus (capped w mobile calls included) or Unlimited (uncapped) config Plans must be minimum 12m to qualify for free equipment. N.B. Promo has been approved for extension until 31 Dec 2018.

Cloud Phone – extra Rewards From 1st November 2018, points have been boosted for Unlimited Plans Plan Lines Old Points New Points Monthly Commissionable Revenue Duration of Points and Commission Unlimited Calls 2 4 80% of plan fee Life of customer 8 10 12+

Maximising the Energy Opportunity   Two Business plan options are now available! ACN Sage Business with Built-in discount ACN Point Business with Pay on Time discount  Small Business customers can now take advantage of Click Energy’s great value Sage for Business plans, with value factored into usage and supply charges, plus ACN Point Business has just launched.  These plans are available to Small Business customers in NSW, VIC, SA and South-East QLD.  Try the Click Energy Quick Quote Tool today to see how these competitive plans can save $$ for your business customers. Flyers and email signature available on Pacific Compass to use to reach out to your Small Business customers.

Why Vodafone Small Business? For your customers: Unbeatable value for 5+ services with $30 unlimited data plans and amazing discounts + opportunity to BUNDLE & SAVE! Best in class $5 roaming and generous international call inclusions to 90 countries! Smooth and hassle-free signup with a personal touch from our Business Sales Exec - Betty! For IBOs: Big Opportunity for IBOs to earn up to 20 points for a customer with just 5 services! Easy Sign up – submit lead with Customer and let Business Betty put together a great package! There are over 2 million small businesses in Australia! HUGE Potential to switch an untapped market!