Lueder Haus in Jefferson County

AIM (Plan) Big Aim – To reduce hospital readmissions Little Aim – Improve retention

Changes (Do) Develop discharge objectives at admission Ask discharge goals Ask “Where are you going?” Document what brought the person to Leuder Haus To identify trends

Results (Study – 2011 to 2012) Short-term <10 day admission dropped form 62% to 42% Repeat stays dropped from 31.7% to 30.3% Beds days increased by 33%.

Next Steps (Act) Adopted discharge objectives Continue to track and discuss data among staff

Impact (Lessons Learned) Became better at anticipating discharges Better patient care with a 1.5-day increase in the length of stay Business case of $250,000+ in additional revenue