Discussion: Discuss the concepts of quality in construction.

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Presentation transcript:

Discussion: Discuss the concepts of quality in construction. Discuss the delivery of quality management.

Comments: Describe each of these quality concepts and how they have evolved. Discussion: Where does the responsibility lie for the delivery of quality in each of these concepts and how this has evolved?

Discussion: Discuss the principles of Total Quality Management.

Discussion: Discuss how TQM can be developed within a company based on Oakland’s steps to TQM.

Discussion: Discuss the contribution and the role of each of the TQM techniques.

Discussion: Discuss the concept of a systems approach to quality management.

Discussion: Discuss the approach of each of the quality schemes and compare them.

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