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Presentation transcript:

Thank you for your feedback – here are some of the positive comments received in 2017 ‘I was very impressed at the excellent service provided, staff very pleasant and put me at ease, thanks so much’ ‘All Staff are excellent, good experience, thank you’ ‘From our first visit, we have found Peamount outstanding in the quality of care received. All staff are kind, caring, understanding, patient & professional. We are extremely happy with the quality of care. ‘All of my interactions with Peamount have been very positive, consistent and effective care has been devoted to my relative’s medical needs’ ‘The nursing care & kindness was very much appreciated’ ‘My sincere gratitude for caring for my mother for over 10 years, you are all amazing’ ‘I felt involved in my care’ ‘Staff were exceptionally helpful & couldn’t do enough for my Dad – would highly recommend Peamount Healthcare’

‘I found the physio fantastic, I did not know how unfit I was’ ‘We came into PREP with our medical conditions totally defining our lives. We leave it with a stronger and more positive attitude and our self esteem is lifted. ‘I found the physio fantastic, I did not know how unfit I was’ Staff are always very friendly, professional and very prompt results (Clinic). ‘It is a very lonely world we live in. Along came Peamount Respiratory Empowerment Programme (PREP). Through this programme our lives we feel have been changed and enriched. “my breathing has improved, I wear clothes and feel great about myself” It is not often you come across a referral dealt with efficiently and in such a pleasant manner as you did, Thank you. Thanks to PREP we feel Peamount has a great interest in it’s patients, not only in our breathing problems but in our general health. ‘Helped us help ourselves’ Your comments and feedback are welcomed and valued. They allow us to continually improve our services. Please use the ‘Your service Your say’ leaflets to give us feedback, and place in the box provided.