Electronic Works Orders & Portal The Hills Shire Council May 2013

The Hills Shire ov.au

Triggers for Change Outdoor workforce wanted an alternative We will add 70,000 residents by 2031, more roads, more parks, more traffic The North West Rail Link impact ov.au

Took a chance on a smaller player who best fit our needs

Documents : SWMS, EBA + Award, Workplace Health and Safety, Traffic Control Plans, Stores Catalogue

Process and Planning The search for best practice Focus group Pilot Tender Change management (QxA=E) A number of other councils have tried but only partly implemented or abandoned We were clear what we wanted from all stakeholders

Benefits Reduced response times Improving capacity and agility of workforce Capturing non value added time Reduced data entry Issuing this technology to our outdoor staff has been a major morale booster as they acknowledge management is prepared to make a technology investment similar to indoor staff. Despite the vagaries of remote communication and the overhead cost of training and support, is has also become a status symbol. Plus will give them extra skills either for internal positions or for positions with other councils. Faster identification of problems using the GIS viewer, work orders received faster.

Benefits Reduced environmental impact Reduced resource conflicts through bookings visibility Improved communications with Outdoor staff Outdoor staff skills & morale 1-2 days a week for payroll entry from manual timesheets eliminated Paperless process

How can we help you? Site visit Now a product, supported by external provider Portal integration with corporate systems (Tech One, ESRI, Pathway Bookings) Tech One for content management, payroll upload, Finance One, Asset management modules