Navigating support.arcserve.com

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Presentation transcript:

Navigating support.arcserve.com

Navigating support.arcserve.com From the web browser, go to https://support.arcserve.com In the URL type https://support.arcserve.com User will have to login for uninterrupted access to resources

Navigating support.arcserve.com Login with username and password

To access user details, pull down the drop down next to user name User Profiles, Account (Organization) details can be accessed here Click here and chat with Support Expert

Navigating support.arcserve.com User can search here for Knowledge Articles For Product Information, go here

Navigating support.arcserve.com Resources Tab will take the user to Compatibility Matrix, Certified Device List, Videos, etc

Navigating support.arcserve.com Product Documentation can be accessed from here

Navigating support.arcserve.com Product Downloads and Patches are here

Navigating support.arcserve.com Case creation, Case management, Community Forums, etc., can be accessed from here

Navigating support.arcserve.com From other screens, users can hit the home icon to get back to the home page Case can be created by clicking these options Users can click on one of these product icons to access information about respective products

Thank You