23rd General Meeting 130 attendees New faces Welcome 23rd General Meeting 130 attendees New faces ZED MIBA AGM 2018 | Dubrovnik

Our year ZED MIBA ZEDMIBA Advisory Council Meeting/site visit here in DBV June 2017 Workshop - Dallas Hosted by Southwest, United and American Oct 2017 Workshop – Abu Dhabi Hosted by Etihad Jan 2018 ZED MIBA AGM 2018 | Dubrovnik

Survey Task Force ZED MIBA Members Teresa (Frontier) Luanne (Alaska Airlines) Rob and Sean (Southwest) Ana (American Airlines) Jana (Croatia Airlines) Christina (Jet Blue) Peter (SAS) Meetings Dallas in October 2017, New York in January 2018, Dallas inMarch 2018 ZED MIBA AGM 2018 | Dubrovnik

Survey Task Force Breakout after lunch Take your laptop and complete the survey on behalf of your airline today ZED MIBA AGM 2018 | Dubrovnik

Website Breakout after lunch Under Peter’s wing, with guidance from Infonia, it continues to be enhanced to better serve our community. ZED MIBA AGM 2018 | Dubrovnik

ISTA Under the vigilant eye of Karmen its wording continues to be improved to better serve us. We must strive to ensure it keeps up with changing times ZED MIBA AGM 2018 | Dubrovnik

Fares Afonso is upholding the fares adjustment mechanism and reacting to this when necessary to protect marginal costs, while keeping rebate fares relevant Karmen, is our resident fares guru, and will explain how an industry initiative will affect us ZED MIBA AGM 2018 | Dubrovnik

Hello Hola Bonjour Namaste Dobro Jutro Godag Sawadee My name is ___________________ I am here representing __________ ZED MIBA AGM 2018 | Dubrovnik

Business Partners IBS - Bob Nipperess and his team ID90T – Mike Stacy and his team Lufthansa Industry Solutions – Volker Weller and his team Located: 3 rd floor (near coffee and breakout area) ZED MIBA AGM 2018 | Dubrovnik