Westcliff High School for Girls September 2018 HELPLINE - bromcom@whsg.info Welcome, An introduction to Our electronic portal for parents.

Key Points This facility allows parents to monitor aspects of their child’s experiences at WHSG It can be accessed via any device that has an internet connection 24/7 It is user friendly and allows direct communication from a parent to the Data Team All PUPIL TRACKING reports will be published to parents using this secure portal – we no longer provide hard copies. You will be able to check attendance and when required your child’s timetable You will receive your access details tonight after this brief introduction.

and your initial Password, Each parent will receive an envelope which contains the internet address of the facility, and your personal access details, namely the School ID, your User Name and your initial Password, and the simple steps to login for the first time. We have also included a credit card sized information card which you can store in your wallet/purse with all the details required to request a new password should you forget it. September 2017

Once you have successfully logged in, this screen will appear. This should be completed immediately rather than put off until later.

minion.bob@sky.com Sean the Prawn Having completed the account retrieval details you will see this screen informing you that you will be sent a validation e-mail. Please check your e-mail account for this validation message and complete the validation as requested.

If you would like to change your password to something more memorable, you can access this from the homepage by selecting ‘Settings’ on the main menu at the top of the page …. From the three options, select Account Settings

Simply follow the instructions and remember to UPDATE.

In the event that you do forget your password, resetting is a very simple process using the forgotten login details option….

Now that you have successfully logged in, please explore the various aspects available on your homepage. If you wish you may navigate to the My Child at School (MCAS) login screen directly from the school website (www.whsg.info )via the link at the bottom of the homepage. An electronic copy of this presentation is available on our website in the Parents Section under My Child at School.

Finally, please be advised, proceeding to login to the portal you are effectively agreeing to the terms and conditions laid out in the Data Protection Act covering educational electronic transfer data transfer. Our service provider BromCom, may request that you change your password every 60 days, you may ignore this if you are happy that your access is secure. All reports published to the portal may be printed or saved as required by the user.

bromcom@whsg.info School Contact details: Please e-mail the address given below regarding any issues you may be having with the portal. Please provide your: USERNAME CHILD’S NAME AND YEAR and a brief explanation of the problem you are experiencing. We will get back to you as soon as possible. Mr Seàn McHale or Mrs Karen Galloway-Dugard…... bromcom@whsg.info