Can official publishers win the trust of citizens

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Presentation transcript:

Can official publishers win the trust of citizens Can official publishers win the trust of citizens? European Forum of Official Gazettes 15 September 2016, Vienna Rudolf Strohmeier Director-General of the Publications Office of the European Union

Lack of citizens’ trust in the European Union % Eurobarometer Spring 2016 How much trust do you have in these institutions? The European Union Your national parliament Your national government

Official publishers and citizens Technological advance 70 million visits (2015) mobile internet cloud computing big data + data mining linked open data semantic web etc.

New ways of engagement Facebook: 100 000 fans Twitter: up to 20 000 followers

Partners and multipliers institutions, agencies and bodies libraries, information aggregators, documentation centres etc. professional reusers, developers of apps, data journalists etc.

Between publishing, information management and communication

Two guiding principles TRANSPARENCY and INNOVATION

Conclusion: Delivering ‘good law’ and ‘good services’ for the citizens win trust create business opportunities address organisational challenges