Continuing Education Member Survey Wednesday, July 11, 2018

Survey Period - June 7 to July 4, 2018 Overview Survey Period - June 7 to July 4, 2018 Survey sent to 335 members by e-mail 232 members opened the e-mail for a 69% open rate Out of the 232 recipients who opened the e-mail, only 43 completed the survey for a 18% response rate

Key Highlights Over 92%of respondents have taken one or more courses in the last 12 months Not surprising, technical and hands-on courses are the most important types of courses for the majority of respondents followed by online courses 81% would attend infection control and impression taking courses

Key Highlights cont’d 95% of respondents would attend an introduction to CAD/CAM and 90% would attend a digital workflow course While all areas of digital workflow that were highlighted in the survey seemed pretty much evenly weighted, accepting digital files from the dentist and digital design of C&B and custom abutments were rated the highest.

Key Highlights cont’d The top three course formats were: Two to three hour courses Weekend courses Online courses Preferred AGM location Richmond- 45% Burnaby- 18.4% Vancouver- West Broadway area- 16% Surrey- 10.5% Other- 10.5%

Details of results by question

Q1: How many educational courses, workshops or lectures did you attend in the past 12 months? Answered: 43 Skipped: 0

Q1: How many educational courses, workshops or lectures did you attend in the past 12 months? Answered: 43 Skipped: 0

Q2: How important are the following types of courses? Answered: 43 Skipped: 0

Q2: How important are the following types of courses? Answered: 43 Skipped: 0

Q2. How Important are the following types of courses- Other Answered: 4 Skipped: 39 # Responses Date 1 Ortho Specific courses 6/9/2018 2 Dental Photography 6/7/2018 3 Scanner CAD/CAM courses 4 Any courses related to ortho

Q3: Would you attend any of the following courses as they relate to an expanded scope of practice? Answered: 43 Skipped: 0

Q3: Would you attend any of the following courses as they relate to an expanded scope of practice? Answered: 43 Skipped: 0

Q4: Would you attend any of the courses below? Answered: 43 Skipped: 0

Q4: Would you attend any of the courses below? Answered: 43 Skipped: 0

Q5: Which areas of digital workflow are most important to you? Answered: 42 Skipped: 1

Q5: Which areas of digital workflow are most important to you? Answered: 42 Skipped: 1

Q6: What other topics are of interest to you? Answered 9 Skipped: 34 # Responses Date 1 Master Ceramist Course 6/19/2018 2 Ortho Specific 6/9/2018 3 Zirconia & 3D shape scanning 6/8/2018 4 Porcelain brush technic 6/7/2018 5 Fabrication of Orthodontic Appliances- recent research and innovative techniques in orthodontics as well as new instruments and materials- fabrication of alternative ortho appliances such as bioblocks or homeoblocks and ortho in the digital world. 6 Implant bars 7 Medical/dental courses 8 Hands-on study clubs 9 Functional Occlusion

Q7: Which course format would you prefer? Answered: 43 Skipped: 0

Q7: Which course format would you prefer? Answered: 43 Skipped: 0

Q8: What other suggestions do you have around continuing education? Answered 8 Skipped: 35 # Responses Date 1 Over thirty years practice technician does not have to take 30 hours in 3 years continue education.almost nothing to learn from course 6/19/2018 2 An online discussion forum that focuses on troubleshooting for dental lab technology. Whoever uploads a minimum of 10 min online video that answers a question receives 3 credits. Those who download and watches entire video, receives o.5 credit 3 Lectures on basic implants from technician’s perspective; what to do in the lab; step-by-step once receiving impression from dr and also talk about different types of implants for technicians 6/8/2018 4 I think that an access to variety of online dental libraries would give an opportunity to dental technicians to gain more knowledge about the profession 6/7/2018 5 The programs need to be unbiased and balanced- almost all presentations are really just an infomercial for whatever manufacturer is putting on the course and these courses are of little value…technicians don’t take continuing educations seriously if there is no quality to the presentation offered 6 Lively speakers, cannot stand speakers that “drone” on and on. New information or re-group with basics as it is always good to back for a refresher. I find so many just infer that we “know” or remember everything from the basics. Interactive courses that we can ask questions of everyone in the room. How about a problem solving course where there is no real subject? People can either e-mail issues in advance or bring them to the course. Can add a quick tips section to help with everyday work. 7 None 8 Always be up to date with new technology courses and info to members

Q9: For those who attend or who are thinking of attending our annual General Meeting held in Metro Vancouver, please select from below, your preferred location for the meeting. Answered: 38 Skipped: 5

Q9: For those who attend or who are thinking of attending our annual General Meeting held in Metro Vancouver, please select from below, your preferred location for the meeting. Answered: 38 Skipped: 5