Support Remedy on Demand.. Focused on proactive support and monitoring Regular WebEx forums Work with our business analysts to engage labs to help improve our service and get more requests through the system On site training for labs who need it
Development Small agile development team Continuous Integration and Deployment Work closely with the support and business analyst teams to deliver value to labs Consistently delivering features and enhancements.
Change Process Assess the effort required and the value for the wider NPEx community. Assess the risks Engage NPEx users to ensure requirements are understood and that any proposed solution addresses the problem. Implement, Test and Deploy
Recent Developments Finer configuration granularity Options to have the performing lab name accompany each test result as a set comment Options to label set comments with the owning tests local name More manifest configuration options for performing labs Manifest comments Sort manifests in packaging order
Recent Developments Routing tests by Specimen Type or Orderable code Message defined routing (LIMS dependent) Ability to accept all requests from specific sending lab Ability to refer the same test from multiple departments on the same system
Recent Developments Werlabs – Direct to consumer testing Quality assessment services with Birmingham Quality (UKNEQAS)
Recent Developments NPEx Community Forum https://forum.xlab.this.nhs.uk/
Road Map Non N3 connections Catalogue service enhancements EQA status/scheme, price, storage requirements. Document transfer over HL7 Microbiology
Microbiology Challenges Already doing pass through free text, numeric, coded and reflex results. LIMS interface limitations (e.g. line length limitations for free text) Complex reporting
Microbiology progress Productive discussions at the last NPEx user group We have developed a HL7 based complex reporting specification We have developed a specification to facilitate transmission of pdf and rtf results over HL7 We have developed a specification to facilitate reflowing of text to negate LIMS limitations
Microbiology progress
Microbiology progress Fallback approach Full complex reports for LIMS that support them (using our specification or existing LIMS interfaces where available) Translation of complex reports into formatted free text or pdf/rtf A link to the complex report in NPEx transmitted as free text We can’t translate free text back in to a complex report structure.