Flexible Services iNotice Board Tuesday March 31, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Tuesday March 31, 2015 Actual Trips: 281 Actual Passengers Transported: 309 Overall On Time Performance 89.32% Scheduled 63.35% Appointment Time: 94.29% Productivity: 1.50 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Tuesday March 31, 2015 Actual Trips: 729 (72%) Actual Passenger Transported: 771 Overall On Time Performance: 98.89% Scheduled: 100% Appointment Time: 98.77% Productivity: 6.50% 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Tuesday March 31, 2015 Total Trips: 1010 Trip Per Hour: 5.10 Actual Passengers Transported: 1080 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Tuesday March 31, 2015 STAR Transported: 95 - Ambulatory 214 -Wheelchair / Scooter, Etc Advantage Transported: 761- Ambulatory 10- Wheelchair / Scooter, Etc Total : 856- Ambulatory 224 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6