Flexible Services iNotice Board Saturday April 11, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Saturday April 11, 2015 Actual Trips: 212 Actual Passengers Transported: 243 Overall On Time Performance 99.06% Scheduled 42.45% Appointment Time: 100% Productivity: 1.36 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Saturday April 11, 2015 Actual Trips: 351 (63%) Actual Passenger Transported: 405 Overall On Time Performance: 96.77% Scheduled: 96.87% Appointment Time: 95.00% Productivity: 4.94% 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Saturday April 11, 2015 Total Trips: 563 Trip Per Hour: 3.60 Actual Passengers Transported: 648 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Saturday April 11, 2015 STAR Transported: 92 - Ambulatory 151 -Wheelchair / Scooter, Etc Advantage Transported: 398- Ambulatory 7- Wheelchair / Scooter, Etc Total : 490- Ambulatory 158 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6