Presented By: Phillip Dyer, Courtney Gappmayer, Ryan Green, Jaimie King, and Morreen Klement
Inside View Insert
History 1962 – Walmart founded in Rogers, AR 1969 – Incorporated as Walmart Stores, Inc. 1970 – Open to the public 1990 – Nation’s leading retailer 1991 – Company opened internationally in Mexico 1999 – World's largest private employer 2003 – World’s largest grocery chain
Present-day Walmart On average, Walmart serves over 176 million 7000 facilities in 13 countries Net sales for 2011: $419 billion "The two most important words I ever wrote were on that very first sign, 'Satisfaction Guaranteed.' They're still up there and they have made all the difference." -- Sam Walton, Founder of Walmart
Gender Discrimination
Issue Defined 2/3 of Walmart employees are women. Only 10% are store management. Betty Dukes took a class-action discrimination case all the way to the supreme court. For the lack of promotions and raises. Case Involved 1.6 million female employees. Case was disqualified.
Alternatives Create a pay equity Consider more women for promotions
Leadership and Power
Issue Defined Thomas Coughlin Board of Directors member Hunting and travel buddy of founder Sam Walton. Forced to resign Stole as much as $500,000. Asked a subordinate to approve an expense without receipts.
Alternatives Create strict separation of powers Run extensive background checks for executives
Employee Treatment
Issue Defined Lack of meal/rest breaks Tampering with overtime
Alternatives Obey the law Create a policy for overtime Create a system for projected overtime report
Urban Sprawl
Issue Defined Roads, parking, and traffic flow Decrease in green One Walmart = 25 acres
1990 vs. 2010
2004 vs. 2008
Alternatives Plan a distance to limit stores in city limit Pay for better road system and replacement of green used
Suppliers
Issue Defined Cost burden on suppliers Moving companies overseas Suppliers rely on Walmart for large orders Expanding their market share Taking over delivery to its distribution centers Lower own costs, raise everyone else’s
Alternatives Lessen restrictions on suppliers Stop switching suppliers once chosen
Abandoned Walmarts
Issue Defined Unnecessary Walmarts Special secret Walmart planning team Stealing customers Abandoning when objective complete Keeping potential buyers at bay
Alternatives Environment - Team seeks out buyers for the abandoned locations Goal of finding a buyer within 1 year of abandonment Philanthropy - Walmart donates and invests necessary materials into converting abandoned sites into Tornado Shelters
Recalls
Issue Defined Over 240 product recalls since 1984 Walmart’s willingness to sell deficient products Products can injure or harm customers
Alternatives Increase quality control internally Increase quality assurance from suppliers
Unions
Issue Defined No representation for employees Walmart controls all employment negotiations
Alternatives Introduce company-wide union for all employees Enforce all existing unions and enable employees to elect their own unions
Summary
Recommendations Gender discrimination Leadership Create a pay equity Leadership Create strict separation of powers Treatment of employees Urban Sprawl Plan a distance to limit stores in city limit
Recommendations Suppliers Abandoned Walmarts Recalls Unions Lessen restrictions on suppliers Abandoned Walmarts Team seeks out buyers for the abandoned locations Recalls Increase quality control internally Unions Introduce company-wide union for all employees
Hey, WalMart? Do the Right Thing.