What’s new in Office 365 Usage Reporting 1/1/2019 11:28 AM BRK2011 What’s new in Office 365 Usage Reporting Understand how you users are using Office 365 Shilpi Sinha – Principal Program Manager @ssmsp Anne Michels – Product Marketing Manager @Anne_Michels © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

1/1/2019 11:28 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 – it’s your investment 1/1/2019 11:28 AM Office 365 – it’s your investment © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Realize the full potential of Office 365 1/1/2019 11:28 AM Realize the full potential of Office 365 Understand Usage Articulate Value Usage Analytics Maximize ROI by increasing usage Target user communication & training © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adoption Content Pack Preview Usage Reporting Dashboard 1/1/2019 11:28 AM Skype for Business activity report Yammer Device Usage report Active Users report Yammer Groups Activity report Yammer Activity report OneDrive Usage report SharePoint Activity report Skype for Business conference participant activity report Skype for Business peer-to-peer activity report Reporting APIs Public Preview Adoption Content Pack Preview Usage Reporting Dashboard Email App Usage report SharePoint Site usage report Office 365 Groups Activity report Email Clients Used report Skype for Business conference organizer activity report Office Activations report Skype for Business Device Usage report OneDrive Activity report Email Activity report Mailbox Usage report © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Adoption Content Pack in Power BI 1/1/2019 11:28 AM Adoption Content Pack in Power BI DEMO © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Johnson Controls Scott Bose, 1/1/2019 11:28 AM CUSTOMER STORY Johnson Controls Scott Bose, Global Infrastructure IT Director Collaboration Services Johnson Controls © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

About Johnson Controls Microsoft Office 1/1/2019 About Johnson Controls Global diversified technology and multi industrial leader Creates intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems Serves a wide range of customers in more than 150 countries 37.7B 120,00 worldwide Employees 2,000 locations © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Background Office 365 Dedicated global customer Microsoft Office 1/1/2019 Background Office 365 Dedicated global customer Large amount of Merger & Divesture activities Continuous movement of both inbound and outbound migrations Continued focus on merger activities Migration of all services from Office 365 dedicated to multi-tenant over last 18 months © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Shift in our IT Focus: from migration to adoption Microsoft Office 1/1/2019 Shift in our IT Focus: from migration to adoption IT as advocates of technologies and driver of adoption translation specialists – build awareness and insights on capabilities and how they apply to the business Focus on end user productivity and value contribution business outcomes release cycles for new capabilities value and maximizing ROI © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

How to achieve our goals Microsoft Office 1/1/2019 How to achieve our goals Partner with Communications on portal and channels of engagement Enable productivity – All services and features are on except where business exception mandates Build awareness of services & capabilities – Change Management integrated into release cycles and Center of Excellence Team Drive engagement through targeted end user communications Continuous improvement through metrics and data © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Engagement Methods Leverage Multiple Engagement Channels Microsoft Office 1/1/2019 Engagement Methods Leverage Multiple Engagement Channels Global Intranet – News Carousel Email Large Employee Forums Center of Excellence / Communities of Practice Office 365 Support Community Digital Signs Azure Video CDN Leverage MS FastTrack – Materials © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Global Engagement Microsoft Office 1/1/2019 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Mobile Workforce Microsoft Office 1/1/2019 © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Office 1/1/2019 Global Activity Timely and insightful metrics allows for continuous engagement models to build value, adoption and engagement within the Office 365 suite services. © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Campaign Results Office 365 Adoption Pack released May’17 Microsoft Office 1/1/2019 Campaign Results Office 365 Adoption Pack released May’17 Historically saw large creation of MySite and OneDrive (~90%) Data showed the opposite Allows us to identify and focus on specific high impact areas for promotion Recent promotion cycle doubled usage Measure effectiveness of engagement campaigns Enable highly targeted campaigns going forward © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Key Takeaways Understand your metrics and establish baselines Microsoft Office 1/1/2019 Key Takeaways Understand your metrics and establish baselines Leverage the tools and Fast Track materials that Microsoft provides Be aware of your data and insights – leverage the adoption pack Understand your environment, culture and readiness for change Focus on specific areas of high value Identify quick wins © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What’s coming next? 1/1/2019 11:28 AM © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

What’s coming Reports Reader Role Microsoft Teams Usage Reports 1/1/2019 What’s coming Reports Reader Role Microsoft Teams Usage Reports Office 365 Usage Analytics Microsoft Graph Reporting APIs © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

NEW Reports Reader Role 1/1/2019 11:28 AM NEW Reports Reader Role AVAILABLE NOW • Provides read access to • Usage reports in admin center • MS Graph reporting API • Office 365 adoption content pack • Enables non-admin users tasked with driving usage • Assign in admin center © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Usage Analytics Microsoft Ignite 1/1/2019 11:28 AM COMING EARLY 2018 Announcing general availability of Office 365 Usage Analytics © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Ignite Office 365 Usage Analytics 1/1/2019 11:28 AM COMING EARLY 2018 Office 365 Usage Analytics GA version of the “Adoption Content Pack in PowerBI” More data New metrics on teamwork and collaboration Usage data for all SharePoint site types SharePoint active user definition includes page views More functionality Pivot usage by rich AAD properties Customize extensively using Microsoft Graph reporting APIs © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Office 365 Usage Analytics 1/1/2019 11:28 AM Office 365 Usage Analytics DEMO © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Graph Reporting APIs Microsoft Ignite 1/1/2019 11:28 AM Announcing general availability of Microsoft Graph Reporting APIs © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Microsoft Graph reporting APIs 1/1/2019 11:28 AM Microsoft Graph reporting APIs • New Microsoft Graph Reporting APIs live in production (ETA week of Oct 2nd) https://graph.microsoft.com/v1.0/reports/Office365ActiveUserDetail(period='D7')?$format=test/csv Replaces specific APIs from the old Office 365 reporting web service (list of deprecated APIs and commandlets) New beta end point returning json with full ODATA support https://graph.microsoft.com/beta/reports/Office365ActiveUserDetail(period='D7')?$format=application/json Integrated into Graph SDK © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

S4 Solutions Specialist Summit 1/1/2019 11:28 AM DATES SUBJECT TO CHANGE Roadmap Graph Reporting API (csv) GA Graph Reporting API (json) beta Reports Reader Role Office 365 Usage Analytics GA MILESTONES Graph Reporting API (json) GA Deprecation current reporting APIs & cmdlets Q3 2017 Q4 2017 Q1 2018 Q2 2018 New Reports Yammer Groups activity report Microsoft Teams report Updated Reports Office 365 Groups report SharePoint Site Usage SharePoint User activity reports Email App Usage report Office Extensibility Add-In usage report StaffHub activity report OneDrive for Business Sync Client usage report Teams Activity FEATURES © 2016 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Related sessions Session Name When Understand how your users are using Office 365 – Introducing advanced usage reporting tools Tuesday, 4:00 PM - 5:15 PM, OCCC West Hall F1 Manage Office 365 more effectively: What’s new in Office 365 administration Tuesday, 9:00 AM - 10:15 AM OCCC Valencia W415 CD Manage all your communications workloads in Office 365 Tuesday, 12:30 PM - 1:45 PM, OCCC W311 Manage an evergreen service: Office 365 release policies and communication processes Wednesday, 2:15 PM - 3:30 PM, OCCC W308 Manage SharePoint using the new Sharepoint Admin Center Thursday, 2:15 PM - 3:30 PM, OCCC W304 Embrace Office 365 Groups: Overview and roadmap Wednesday, 2:15 PM - 3:30 PM, OCCC W221 Understanding Multi-Geo Capabilities in Office 365 Wednesday, 3:15 PM - 4:00 PM Stay ahead of service incidents – What’s new in Service Health & Customer Experience Monitoring Wednesday, 9:00 AM - 9:45 AM, Hyatt Regency Windermere W © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Please evaluate this session Tech Ready 15 1/1/2019 Please evaluate this session From your Please expand notes window at bottom of slide and read. Then Delete this text box. PC or tablet: visit MyIgnite https://myignite.microsoft.com/evaluations Phone: download and use the Microsoft Ignite mobile app https://aka.ms/ignite.mobileapp Your input is important! © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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1/1/2019 11:28 AM Q&A © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

1/1/2019 11:28 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.