At the Lost Luggage Counter

First of all, some useful vocabulary . baggage and luggage are the same :all your suitcases and bags. They are uncountable , so you need to say a piece of .... Hand luggage Baggage carousel:device, generally at an airport, that delivers checked luggage to the passengers delayed luggage stickers To fill in a form

Let’s start.. 

Baggage Agent: Good morning. How can I help you? You: morning. / arrived / Spain / missing /one suitcase. What /do?

You: Good morning.I've just arrived from Spain and we are missing one suitcase. What should I do? Baggage Agent: please show me you plane tickets and your luggage stickers.Let's see if your suitcase is delayed or missing You:Here./hope / delayed.

You: Of course . Here you are. I hope it is only delayed. Baggage Agent : Ok. Can you fill in this lost baggage form? You:Yes/course

You: Yes ,of course Baggage Agent :Can you describe your suitcase? You: black/ big/red ribbon . It/ lock and brown strap. Suitcase / important .

You: It is black, quite big and it has a red ribbon You: It is black, quite big and it has a red ribbon . It has a lock and a brown strap. The suitcase is very important for me, Baggage Agent: We are very sorry about this problem sir/madam. You: hope /give / answer/ soon/ possible.

You: I hope you can give me an answer as soon as possible Baggage Agent : Rest assured. Can you give a contact phone number , please? You: Give a phone number

You: It’s … Baggage Agent : What's your local address? You: Bridge Hotel /Covent Garden.

You: I am staying at the Bridge Hotel in Covent Garden. Baggage Agent : All right . Now go to your hotel and when the bag arrives and airline service will deliver it to your hotel. You:Thank /help

You: Thank you for your help.