ZED MIBA Workshop 31 January 2018 Abu Dhabi

Membership status update Financial Statement and Membership status update

Financial Statement 31 December 2017 On the ZED MIBA Bank account: USD 75,686.19 Includes 2017 Revenues USD 19,590.00 2017 Costs USD 43,974.62

Membership Status Update Customer Name Code status membership type joining date country Air North 4N-287 new member Full Jun-17 Canada China Eastern MU-781 Oct-17 People's Republic of China Cobalt Air CO-354 invoicing Jan-18 Cyprus Interjet 4O-837 Mexico Tropic Air Ltd 9N-789 Belize Vistara UK-228 India

ISTA

ISTA Interactive session to review and correct discrepancies in the ISTA document

Results of the various group (ISTA changes)

Lunch break 45 minutes

Voting Paper deletion of ID50

YY fares – why are they relevant?

Known as IATA fares Used for passenger travel on interline basis Creating fares for Ship‘s Crews, Student Fares, Reduced fares for Tour Conductors Used for Base Amount selection in revenue accounting purposes

Airlines refer to IATA (YY) fares in interline and other agreements IATA (YY) fares are often used to calculate ID50s because….

YY fares are fully refundable YY fares are fully changeable YY fares have no sales restrictions no travel restrictions any carrier can use them

The result in using YY fares is often a very high fare, disproportionate to the average commercial fare on the sector.

YY fares will cease on 1 November 2018, so we have to future-proof ID50.

Unrestricted Fares, other than YY, do exist and can be used, but not in every market and on every route, so concurring partners often have difficulty in finding the correct fare to calculate ID50. Result = under/over collection

Restricted Fares are mostly carrier fares with restrictions, such as: Travel period Sales allowed for certain agents only Specific markets only or some markets excluded Mostly non-refundable, with penalties for changes

Carriers can allow ID50 from restricted fares, but some insist that the fare conditions must follow the original fare rules. This does not meet our requirements.

In Appendix Fares – Section D.3.a says: “ID50/IDMH Duty Travel or Crew Deadheading  >  Members may bilaterally agree to a 50% discount off the Transporting Airline's lowest applicable unrestricted or IDMH zonal fare for confirmed space travel in business  or economy class” So – if the Transporting Airline does not have an unrestricted economy fare at all, what then?

What concurring partners will have to do: Be specific as to the fare types to use for ID50 and determine the booking class. Or Remove ID50 as a ZMF option and, as with leisure travel, retain mileage-based fares only.

A Voting Paper will be compiled and sent ahead of the AGM

Creation of a baseline for positive space Voting Paper Creation of a baseline for positive space

Add a definition of the Airline Representative (AR) in the ISTA   Voting Paper Add a definition of the Airline Representative (AR) in the ISTA

ZED MIBA Website enhancement

On My Account the fields ‘Authorised representative’ and ‘Emal address’ shall be locked, and only available for add/change by MSC. This to ensure control on any AR additions/changes. QUOTE To be refined for quote at meeting with Infonia, primo March18. Overcoming existing anomaly that won’t allow existing sub-user to register email as new AR. QUOTE a. Background: Current system does not allow two accounts to have the same email address at the same time - so here we need to create a little more complex function for it - it also needs to be safe so no sub-user can do him/herself a main account without any restrictions. So there should be some validation on it. Minimum 2 days of work.

New membership to be 100% via online tool New membership to be 100% via online tool. QUOTE There is a registration form on the website but a lot of spam registrations came from it even though there was captcha - so we need first implement some new captcha system and some other security functions. 4 DAYS. Each airline being able to upload routemap. QUOTE Placing needs to be discussed. Under Member-card? Technical possibilities/challenges/limitations? A link sufficient? To be discussed at ZMF WG meeting AUH 31jan2018 Annual mandatory check of AR + airline details. Sending an annual reminder. No quote required. Solution will be that Council will send annual reminder.

6. Upcoming events Despite both AGM and Workshops in the future they are not shown. Error or missing configuration at ZMF end?

Display of who is concurring with who Display of who is concurring with who. May only be available to Board and ZMF rep. QUOTE Already fixed Transfer of ISTA info to myIDTravel, as proposed by LHIND (LH). QUOTE To be discussed; Purpose, advantages, disadvantages, community change? To be discussed at ZMF WG meeting AUH 31jan2018. Integration of Newsletter onto the website. Embedded, easy to update/add. QUOTE Placing ? Admin ? To be discussed at ZMF WG meeting AUH 31jan2018

10. DESCRIPTION. Lists are displayed incorrectly. QUOTE 10. DESCRIPTION Lists are displayed incorrectly. QUOTE To be fixed by Infonia at their cost. E.g. capital letters ordered before small letter

11. DESCRIPTION When PDF/printout is chosen, a link is placed in document for printout. Rather useless. Link for S/A/Fs to be replaced by directory-wording. QUOTE To be refined for quote at meeting with Infonia, primo March18.

ZED MIBA Survey

Task Force Members Rob Dusseau-WN, Teresa Miller –F9, Jana Matosic- Goluza-OU, Peter Nielsen-SK, Luanne Stetson-AS, Sean Wilburn-WN, Ana Zmolik-AA

Goal of the Survey At the 2017 AGM there was a breakout session to determine if there was interest in a survey. survey tool will gather information from airlines Information can be used by airlines internally Negotiating with unions Benchmarks when reviewing policies

Survey Location Infonia can: Create a link from ZEDMIBA.org that will go directly to the survey The survey can be embedded in ZEDMIBA.org ZEDMIBA.org can be the home of the survey The task force suggests that Infonia create a link to the survey. Once it is determined how much participation there is from airlines, it can be made more permanent.

Initial Categories Demographics Travel Department Eligibility Number of employees Number of retiree Do you have SAF’s How many employees in each category How many scheduled passenger flights do you operate (include flights operated by any Category B SAF)? What types of aircraft do you and your Category B SAF operate? What is your home country? In what regions do you operate (to, from, or within)? Travel Department Eligibility

Initial Categories Travel Department Eligibility Is your travel department managed in-house or is it outsourced? Under what area does your travel department fall (e.g., Commercial, Human Resources, Finance)? How many employees make up your travel department What duties does your travel department manage? Eligibility In addition to the core eligible travelers as defined in the ISTA (i.e., employee/retiree, spouse, children)who qualifies for online & offline travel

Timeline October 2017 – DFW (completed) January 2018 – NYC (completed) Identify categories Demographics Travel Department Eligibility Glossary January 2018 – NYC (completed) Draft questions for each category March 2018 – DFW Finalize survey April 2018 – DBV Present final survey Breakout sessions with allotted time to complete survey