Building cap’s team ... For today and tomorrow Operations Pre-Conference Workshop Stan/Eval Expectations Capt Susan Parson National Stan/Eval Officer

Stan/Eval Expectations Citizens Serving Communities Professionalism Engagement Risk Management Citizens Serving Communities 2

Stan/Eval Expectations Citizens Serving Communities Characteristics of a Pro - Personal Integrity Mindset, attitude, ethics, and discipline to do the right thing every time, all the time, regardless of who’s watching. Ready for Anything Training – necessary but not sufficient Education – how to navigate new situations Risk Management On Target Knowledge, Skills, Attitudes Pro forma ≠ Professional We tend to use the words “training” and “education” interchangeably, but they’re not actually the same. Training is the acquisition of practical skills relating to specific useful competencies. Training is teaching someone how to do something. Education is an experience that has a formative effect on an individual’s character, intellect, or physical ability. Education is about teaching a pilot how to think, how to aviate no matter what, how to navigate through problems that are not just rote experiences from the textbook or maneuvers guide, and how to use crew resource management (CRM) and single pilot resource management (SRM) to communicate effectively with everyone who can render information or assistance. Training alone can take a pilot to the rote and understanding levels of learning. But it takes the formative experience of education to reach the application and correlation. Citizens Serving Communities 3

Stan/Eval Expectations Citizens Serving Communities Engagement Interdependence – teamwork, CRM Critical thinking – beyond rote Consistency – skills and behaviors Citizens Serving Communities 4

Stan/Eval Expectations Citizens Serving Communities Risk Management Find/fix the problem before it finds you! FAA initiatives in this area: Risk-Based Decision-Making Compliance Philosophy Airman Certification Standards Citizens Serving Communities 5

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…Citizens Serving Communities! Civil Air Patrol …Citizens Serving Communities! 8