How Do You Know When You Really Have A Team ? NCDB Presentation Welcome/Int

Teamwork isn’t Rocket Science… It’s a LOT harder!!!

Lessons from the Geese

Essentials for Team Work Shared… NEEDS VALUES GOALS OWNERSHIP EXPERTISE LEADERSHIP CULTURE

Most Common Reasons Why Teams Often Fail Primary reasons are: lack of clear goals poorly defined roles ineffective communication processes ineffective meeting processes

GOALS Goals are: Clear Measurable Attainable and Include timelines

Roles and Responsibilities Team … Leader Facilitator Note taker Timekeeper Rudder Member

Process: Running a good meeting #1 Be organized #2 Encourage Participation #3 Resolve Issues #4 Summarize and Wrap-up

#1. Be organized Know the goal of the meeting Make sure members know their roles Use an agenda Set timelines in advance

#2. Encourage Participation Ask questions Test for understanding Bring in the quiet members Minimize the monopolizers

Sample Ground Rules Don’t attack Don’t interrupt when another is speaking No side chats during the meeting including signing All cell phones on vibrate Phone calls are taken outside the meeting area Don’t monopolize the discussion All views are valid – even if we disagree Respect each other’s feelings

#3. Resolve Issues Strive for consensus Work on problems and issues Develop an action plan Everyone gets a task

Consensus Issues There are many different shades of yes and many different shades of no that are usually not revealed to the group. Lukewarm support for a proposal may well predict later difficulties in implementation. Mild disagreement may be a cause for outstanding concern that the proposal will fail upon implementation. Tom Justice, the Complete Guide to Facilitation

#4. Summarize and Wrap-up Make sure every agenda item was discussed Review action plan Make sure everyone knows next steps Set date for the next meeting

Have… clear goals defined roles effective communication processes effective meeting processes