Patient Rights & Responsibilities – Part II

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Presentation transcript:

Patient Rights & Responsibilities – Part II Patient and Family Responsibilities: You are responsible for… Providing Information. You are responsible for providing accurate and complete information about complaints, past illnesses, hospitalizations, medications, and other matters relating to your health to the best of your knowledge. You are responsible for letting your healthcare provider know whether you understand the diagnosis, treatment plan, and expectations. Respect and Consideration. You are responsible for being considerate of the rights of other patients and USNH Okinawa personnel. You are responsible for being respectful of the property of other persons and of USNH Okinawa. Adherence with Medical Care. You are responsible for adhering to the medical and nursing treatment plan, including follow-up care, recommended by healthcare providers. This includes keeping appointments on time and notifying USNH Okinawa when appointments cannot be kept. Medical Records. You are responsible for returning medical records promptly to USNH Okinawa for appropriate filing and maintenance if records are transported by you for the purpose of medical appointments, consultations, or changes of duty location. All medical records documenting care provided by USNH Okinawa are the property of the U.S. Government. USNH Okinawa Rules and Regulations. You are responsible for following USNH Okinawa rules and regulations affecting patient care and conduct. Refusal of Treatment. You are responsible for your actions if you refuse treatment or do not follow the practitioner’s instructions. Healthcare Charges. You are responsible for meeting financial obligations incurred for your healthcare as promptly as possible. Quality of Care Concerns UNSH Okinawa wants to know if you have a concern about the safety and quality of our care. You may contact Customer Relations at 646-7432. If your concerns about safety or quality remain unresolved, you may contact The Joint Commission at (800) 994-6610 or email complaint@jointcommission.org Protected Health Information You have the right to inspect and obtain a copy of your medical record, request a correction to your record, request restrictions on disclosure of your protected health information, and request an accounting of disclosures we have made. We may use and disclose your protected health information to coordinate or manage your care or payment for care, as described by law.