Food & Beverage Manager This is a hands on operation role ensuring that all Food & Beverage operations at Dartington run effectively by focussing on key areas: sales, cost management and excellent service through empowered and skilled staff. SOME OF THE MAIN THINGS YOU’LL BE DOING: Work closely with colleagues at all levels to ensure the smooth and effective operation of the White Hart Bar and Restaurant, the Roundhouse and all conferences and events. Spend adequate time on the floor in the all Food and Beverage areas to ensure the operation is managed and performing according to the required standard. Supervise and be present at most major events and functions. Ensure all team members meet the requirement of personal presentation, customer care skills, positive attitude and commitment to ensure the delivery of excellent customer service. Personally and frequently verify that customers are receiving the best possible service available. Manage departmental budgets with care. Rota accordingly to business levels and requirements ensuring budgets and costs are in line with revenue.   Develop effective communication methods with the team and colleagues. Ensure all staff members are aware of and working towards our aims. Contribute to the annual business planning process, develop and lead the F&B Strategy, develop and manage innovative and exciting guest experiences and a rolling programme of events and promotions.   Work closely with the Head Chef to maintain a high standard of food & hygiene. ROLE DETAILS: DEPARTMENT: Dartington Hall REPORTING TO: General Manager WHAT YOU WILL BRING: Act as an excellent role model providing excellent customer service and creating a positive atmosphere for guest relations, A ruthless attention to detail and commitment to great food and great service. A positive attitude and great communication skills. A desire to lead and inspire a committed and hard working team in line with the ethics and values of The Dartington Hall Trust. Talent, initiative and a commitment to great customer service. An awareness of and interest in our competitor offer. An ability to anticipate, embrace and adapt to change. A flexibility to do what’s needed and to work across all of our opening hours.