Introducing Egencia

Overview Business reasons for automating travel reservations Why Egencia? How you will help in lowering costs Egencia’s more efficient booking process Forms of payment Call an Egencia Travel Consultant

Business Reasons To Automate Reservations Travel reservation services are expensive Agent labor is one of the highest cost components Most travelers prefer to make self-service reservations via the Web Travel suppliers are bypassing traditional reservations processes to reduce their distribution costs Most sites display an array of pricing including Web rates

Why Egencia? Familiar, easy-to-use online booking tool: Egencia leverages the same intuitive look and feel of sister company, Expedia.com with travel options and tools designed specifically for the business traveler. Business traveler tools: store your frequent flyer numbers and travel preferences, manage your unused tickets or easily plan a group trip with colleagues. Flight status alerts sent right to your mobile: keep on top of the latest information impacting your business travel, including flight delays and gate changes. Alerts can also be used to inform a colleague or loved one of your up-to-date arrival time. Information to keep you safe on the road: enables your travel manager to notify you of any potential issues or locate you in an emergency. Support when you need It: experienced corporate travel agents available 24x7

How you will help lower costs By booking and/or changing your airline, hotel, and rental car reservations on Egencia Lower agent fees More flights and fare choices By spending less work time shopping and comparing rates Average reservation completion time is under 4 minutes

Previous Booking Process Travel Agency GDS Standard Supplier Inventory Web Fares GDS Companies @ $3.00-$10.00 per segment booked Travel Agencies or Corporations Airlines: Commissions, Overrides, Soft-Dollar Rebates Hotels: 10% of room rates booked Cars 5% daily rental rates Discounts to Corporate Customers Price Discounts Free tickets/upgrades/other returns Corporate Card Fees 2% - 3% Expensive for company Expensive for suppliers Limits scope of fare search Impossible to view all options

Egencia Booking Process Inventory Web Fares Direct-negotiated inventory Egencia Travel Consultants GDS Negotiated Rates Egencia Web Site Available 24/7 Consistent view of data See 100’s of options Incorporates web, direct negotiated, GDS and company negotiated rates

Forms of Payment All airline charges are applied to our company’s Direct Billing Account unless the supplier, for any reason, requires your individual credit card number Your individual credit card number is stored in My Profile for Egencia Preferred Rate hotel purchases or to guarantee a hotel or rental car

Call an Egencia Travel Consultant Egencia Travel Consultants available 24/7 Travel Consultants make or change air, car and hotel bookings – agent fee applies Utilize Travel Consultant expertise for complex itineraries, International bookings and upgrades – Travel Consultant fee applies No charge for web site support, information and assistance

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