Copyright 2005 Prentice- Hall, Inc.

Part Two: The Business Of Managing Managing the Business Of Managing Organizing the Business Enterprise Managing Human Resources & Labor Relations Motivating, Satisfying, and Leading Employees Copyright 2005 Prentice- Hall, Inc.

Managing The Business Enterprise Chapter 6 Managing The Business Enterprise

Copyright 2005 Prentice- Hall, Inc. Chapter Outline Who Are Managers? Setting Goals & Formulating Strategy The Management Process Types of Managers Basic Management Skills Management & The Corporate Culture Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Who Are Managers? All Organizations Require Effective Managers All Managers Perform The Same Basic Functions Plan Organize Direct Control Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Female CEOs 2002 1995 Source: “Women Inch Up The Corporate Ladder”, The Gazette, November 19, 2002. Copyright 2005 Prentice- Hall, Inc.

Companies With Highest Percentage Of Female Top Executives Source: “Women Inch Up The Corporate Ladder”, The Gazette, November 19, 2002. Copyright 2005 Prentice- Hall, Inc.

Planning- Types of Strategy Corporate Business/Competitive Functional Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Reasons For Goals Direction/Guidance Resource Allocation Define Corporate Culture Assess Performance Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Kinds Of Goals Mission Statement – Why Organization Exists & How It Will Operate Long-Term = 5 Years + Intermediate = 1 - 5 Years Short-Term = Less Than 1 Year Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Strategy Formulation Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Formulating Strategy Define & Meet Organization’s Goals Strategic Goals Strengths Weaknesses Opportunities Threats Environmental Analysis Organizational Analysis Copyright 2005 Prentice- Hall, Inc.

Environmental Analysis Organizational Analysis Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Planning Levels Strategic Tactical Operational Copyright 2005 Prentice- Hall, Inc.

Other Forms or Levels Of Planning Contingency- Changes in Business/Environment Crisis- Emergencies Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Management Process Planning Organizing Directing Controlling Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Control Process Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Management Pyramid Top Middle First-Line Copyright 2005 Prentice- Hall, Inc.

Copyright 2005 Prentice- Hall, Inc. Areas Of Management Human Resources- Hire/Train Operations- Systems Marketing- Get Products & Services From Producer To Consumer Information- Gather, Organize, & Distribute Information Financial- Accounting & Finance Other Copyright 2005 Prentice- Hall, Inc.

Basic Skills- Technical Programming Accounting Architect Copyright 2005 Prentice- Hall, Inc.

Basic Skills- Human Relations Copyright 2005 Prentice- Hall, Inc.

Employee Satisfaction Depends On: Source: “Managers Beware: Employee Job Satisfaction Depends On You”, Colorado Springs Business Journal, Nov. 21, 2003. Copyright 2005 Prentice- Hall, Inc.

Basic Skills- Conceptual Copyright 2005 Prentice- Hall, Inc.

Basic Skills- Decision-Making Define Problem Evaluate/Select Alternative Implement & Evaluate Copyright 2005 Prentice- Hall, Inc.

Basic Skills- Time Management Paperwork Telephone Meetings E-mail Copyright 2005 Prentice- Hall, Inc.

Management &Technology Skills- 21st Century Global Management &Technology Copyright 2005 Prentice- Hall, Inc.

Businesses Offering Incentives To Get Ph.D. Source: “What CEOs Want To Know About…Leadership Development?” Connections, League for Innovation In the Community College, April 2004: http://www.league.org/publication/connections/main.htm Copyright 2005 Prentice- Hall, Inc.

What CEOs Feel Are The Important Skills For Leadership Source: “What CEOs Want To Know About…Leadership Development?” Connections, League for Innovation In the Community College, April 2004: http://www.league.org/publication/connections/main.htm Copyright 2005 Prentice- Hall, Inc.

Corporate Culture- Shared Experiences Stories Beliefs Norms Copyright 2005 Prentice- Hall, Inc.

Communicating Culture & Change Communicate Understand Culture Transmit Culture Maintain Culture Managing Change Analysis Highlights Need For Change Top Management = Formulate Vision Create Systems To Sustain New Vision/ Values Copyright 2005 Prentice- Hall, Inc.