Computerized Reservation System / Global Distribution System (CRS/ GDS) Sabre (1957-1960- AA, IBM) Galileo (1971–UA, 2002-Travelport), Amadeus (1987-AF, LH, Iberian, Scandinavian), Abacus (1988-SQ-Consurtium partners), Worldspan (1990 Delta, NW and TWA, 2006 by Travelport) KIU (2002, 12 new Airlines in Latin) All of them was member of IATA and SITA (Société Internationale de Télécommunications Aéronautiques)

Brief Introduction A Computer Reservations System (CRS) is a computerized system used to store and retrieve information and conduct transactions related to air travel. Originally designed and operated by airlines, CRSes were later extended for the use of travel agencies; major CRS operations that book and sell tickets for multiple airlines are known as Global Distribution Systems (GDS). Airlines have divested most of their direct holdings to dedicated GDS companies, who make their systems accessible to consumers through Internet gateways. Modern GDSes typically allow users to book hotel rooms and rental cars as well as airline tickets. They also provide access to railway reservations in some markets although these are not always integrated with the main system (from many sources specially Wikipedia)

ABACUS Found by SQ in 1988, the biggest CRS/GDS in Asia include Airlines partners consortium Also owned 25 % by Sabre Inc. in USA 1993 also owned by GA through tourism minister of Indonesia 1995 PT Abacus Distribution system Indonesia established till now 1997 opened branch in Surabaya, 2001 in Medan.

ABACUS All Nippon Airways Asiana Airlines (checked) Cathay Pacific Airways China Airlines Dragon Air EVA Airways Garuda Indonesia Malaysia Airlines Philipine Airlines Royal Brunei Airlines Jet Star (soon) Silk Air Singapore Airlines

GALILEO Found 1971 by UA under name Apollo reservation system (merger) To gain the potential of Airlines mArket in USA and prevent form goverments intervention 2002 owned by Travelport (Worldspan 2006) and 2008 Both of CRS/GDS datacenter was moved to Atalanta USA Now it’s the biggest in Europe

GALILEO Aer Lingus Air Canada Alitalia British Airways Swiss Air TAP United Airlines US AIrways

Perkembangan GDS/ CRS Tahun 1974 Garuda mengeluarkan ARGA yang diambil dari salah satu sistem reservasi Airlines Asia dan perkembangannya sampai saat ini Tahun 1993-94 Garuda membeli saham Abacus Tahun 1998 Galielo masuk Tahun 2003 KPPU memenangkan Galielo lewat Vayatour agar Abacus dan GA tidak memonopoli CRS/GDS tetapi market (Travel Agents tetap memakai Abacus karena penggunaan 12 Airlines yang sangat intensif

Quiz/ Question for today How well did you know about CRS/GDS ? What’s the differences between CRS and GDS ? How did you know about Abacus and Galielo ? Would you like to tell us how to operate them? Is it same with operating Modzilla, windows explorer or other web system? Do you know about Business Inteligence?

Home aasignment Find out and read more about CRS/GDS in the world today Find out and make a brief analysis between CRS and GDS that used by Airlines or Travel Agent What about www.airasia.com or www.batavia.co.id have you herad them before? Make a future strategy analysis about it.