Interviewing

Interviewing Steps Observe verbal and nonverbal cues. Evaluate the candidate’s characteristics and fit. Offer choice. Give time for self-evaluation and decision-making. Confirm acceptance in writing. Evaluate yourself.

Interview Goals Library Motivation Skills Expectations Fit Candidate Growth areas Areas to avoid Availability Choices

High Impact Interview Questions What are your three greatest achievements? Which do you prefer and why? Volunteering with other people or working alone? Assignments with a beginning, middle, and end or ongoing assignments? Being a member of a team with influence or assignments where you are a leader and decision maker? Problem solving Describe program and ask the candidate what he or she would do to quality improve it.

High Impact Interview Questions Situational question Your volunteer assignment is to develop a new project for the organization. What would be your first five steps? Whom would you engage to help you and why? Experiential question Describe a work/volunteer experience where you were the leader of other people. What went well? What didn’t go well? What would you do differently next time? Skills question What skills are you proficient at that you are willing to share with the organization, if we can make it possible for you to do so?

Interviewing Tips Ask unexpected questions Select based on the match between the organization and volunteer needs Give the candidate time to think it over Consider skill proficiency and motivational style Culture setting

Tips for “Special Characters” Interrupt, redirect, or end The rambler “Tell me more about that,” rephrase, move on The quiet one Go back to the question The off-topic responder Interrupt, end early The inappropriate responder When you know, you know. . . Trust your gut Ending an interview early